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Senior HR Business Partner

hace 2 meses


Santa Catarina, Nuevo León, México Carrier A tiempo completo

Job Summary

We are seeking a highly skilled and detail-oriented Senior HR Advisor to join our fast-paced Human Resources team in the Americas region. As a key member of our team, you will provide HR transaction support for core HR processes, including hiring, terminations & job changes, and update and maintain employee records in Workday.

Key Responsibilities

  • Provide HR transaction support for core HR processes, including hiring, terminations & job changes.
  • Update and maintain employee records in Workday; create and deliver HR reports, maintain personnel files.
  • Resolve requests through servicenow case management system, striving for first contact resolution.
  • Actively build and develop the HR knowledge base to help GPS colleagues perform duties with efficiency and high quality.
  • Participate in continuous improvement projects to improve employee experience and enhance efficiency.
  • Apply sound judgement and discretion with sensitive information.
  • Provide input to the development of Workday & servicenow enhancements to improve employee experience.
  • Update business processes and process documentation to ensure accuracy, relevance and consistency.
  • Document new processes and or update missing steps in process documents, as needed.
  • Provide guidance and mentorship to peers in processing HR transactions.

Requirements

  • University Degree.
  • 2 years of experience in the area.
  • Advanced and conversational English.
  • Experience in payroll processes in the U.S. or Mexico (Benefits).
  • Knowledge in Workday, Microsoft Office, SAP Global View (desired).

What We Offer

  • Have peace of mind and body with our health insurance.
  • Drive forward your career through professional development opportunities.

About Us

At Carrier, we strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.