Industrial Print Sales Operations Specialist

hace 7 días


Tlaquepaque, Jalisco, México Hewlett Packard Enterprise A tiempo completo

Hewlett Packard Enterprise is seeking a skilled Industrial Print Sales Operations Specialist to join our team. The successful candidate will be responsible for managing the creation, delivery, receipt, and validation of contracts and related documentation used in the sales process for Industrial Print products and services.

Job Responsibilities:

  • Prepares and reviews materials to facilitate and support sales activities for internal and external customers in the Americas region, coordinating with cross-functional business units as well as external-facing representatives.
  • Owns and reviews reports detailing performance indicators, sales trends, and other sales data-related analysis; highlights implications, drawing conclusions and recommendations from trends and observations.
  • Coordinates archiving, access, and usage of contract documents in HP storage systems such as Service Now, JIRA, SharePoint, cloud-based file shares, and other tools.
  • Monitors and responds to cases and tickets for contract customization, and updates opportunity status and records throughout the step-of-sale lifecycle.
  • Manages post-sales order management (e.g., specialized product builds, performance reports, data analysis); handles a limited number of the most complex customer accounts.
  • Ensures resolution of escalated and highly complex order management issues for all product lines using specialized subject matter knowledge and analysis; serves as a subject matter expert to other departments on sales data management topics to support critical projects.

Requirements:

  • Excellent English communication skills (e.g., written, verbal, presentation)
  • Expert-level skills and knowledge of office applications (Microsoft Office suite, Adobe Acrobat, Microsoft Dynamics, etc.)
  • Thorough understanding of local legal compliance issues, contract theory and construction principles, and direct/indirect sales processes
  • Expert problem-solving, critical thinking, and analytical skills
  • Excellent teamwork skills
  • Expert time management skills, including working independently while exercising good judgment
  • Good project management, mentoring, and coaching skills

Compensation: $80,000 - $110,000 per annum

About Hewlett Packard Enterprise: We are an equal opportunities employer and welcome applicants from diverse backgrounds. Our company offers a dynamic work environment, competitive compensation, and opportunities for career growth and development.



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