Laundry Operations Manager

hace 2 meses


Cancún, Quintana Roo, México Marriott International A tiempo completo

Job Summary:

The Laundry Operations Manager is responsible for overseeing the daily operations of the hotel laundry department. This includes managing a team of employees to ensure the efficient and effective processing of laundry for both guest rooms and the Food and Beverage/Culinary Department.

Key Responsibilities:

  • Manage day-to-day operations to ensure quality, standards, and customer satisfaction.
  • Supervise and manage employees, including training, development, and performance evaluation.
  • Communicate safety procedures and ensure compliance with all policies, standards, and procedures.
  • Manage budgets, operating statements, and payroll progress reports to ensure financial management of the department.
  • Ensure consistent workflow to minimize peaks and valleys in production.
  • Order and manage necessary supplies, including cleaning supplies and uniforms.
  • Work effectively with the Engineering department on laundry equipment maintenance needs.
  • Participate in departmental meetings and communicate departmental goals to produce desired results.
  • Operate all department equipment as necessary and report malfunctions.
  • Evaluate and implement new techniques, supplies, and equipment.

Requirements:

  • High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.
  • Ability to lead, influence, and encourage others.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

About Marriott International:

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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