Customer Service Agreement Coordinator

hace 1 mes


Ciudad de México, Ciudad de México Bruker A tiempo completo
Job Overview

Bruker, a leading analytical instrumentation company, offers innovative solutions across various fields of research and development.

The Service Agreement Sales Administrator plays a vital role in providing customer-facing administration support to the sales team and customers.

About the Role

This key position is responsible for:

  • Tracking and responding to incoming requests for contract or service agreement support;
  • Creating quotations for warranty conversion;
  • Processing insurance and compliance requests;
  • Installing packet quotations;
  • Routing and processing Terms & Conditions, contractor agreements, and government contract forms and requests;
  • Assisting the support team with requests;
  • Verifying that all renewals and conversions have been quoted using SAP reports; and
  • Sharing booked agreements with customer service.
Qualifications and Requirements

To succeed in this role, you will need:

  • Excellent customer service, organizational, and communication skills;
  • Experience with Salesforce, SAP, and MS Office preferred;
  • Strong written and verbal communication skills with proficiency in English;
  • Good interpersonal skills and attention to detail;
  • A high school graduate with experience preferred but not required;
  • Willingness to learn and grow within the company.
Compensation and Benefits

The base salary for this role is estimated to be around $65,000 per year, depending on education, training, experience, skills, competencies, and job-related knowledge. Additionally, full-time employees may be eligible for a performance-related incentive and a range of benefits including 401(k) with company match, employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program, and paid time off.

About Bruker

Bruker is an equal-opportunity employer committed to evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.



  • Ciudad de México, Ciudad de México Bacardi A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team. In this role, you will be responsible for ensuring seamless order management execution for the internal Mexico market.Key Responsibilities:Assign and control purchase orders demand according to product availability.Ensure proper communication channels and process...


  • Ciudad de México, Ciudad de México 24Hr Sliding Door Repair A tiempo completo

    We are seeking a Service Operations Coordinator at 24Hr Sliding Door Repair.About the RoleThis part-time position requires someone with strong organizational skills and attention to detail. As a Service Operations Coordinator, you will be responsible for answering customer calls, assigning technicians, and coordinating routes using office computer...


  • Ciudad de México, Ciudad de México Aig A tiempo completo

    Reimagining Customer SupportAIG is a global leader in commercial and personal insurance solutions, seeking an experienced Customer Service Coordinator to join our team in Mexico City. In this highly rewarding role, you will play a front-line part in ensuring our clients receive exceptional customer support when traveling in Spanish and Portuguese-speaking...


  • Ciudad de México, Ciudad de México Abb A tiempo completo

    About UsAt ABB, we strive to address global challenges by fostering a culture of care, courage, curiosity, and collaboration. Our dedication to diversity, inclusion, and equal opportunities empowers everyone to create sustainable solutions.The RoleWe are seeking a highly skilled CUSTOMER SERVICE ORDER COORDINATOR to join our team in Mexico. As an integral...


  • Ciudad de México, Ciudad de México Cruise Academy A tiempo completo

    Cruise Academy: Guest Service CoordinatorDeliver exceptional customer service as a Guest Service Coordinator with Cruise Academy. We are seeking an experienced professional to join our team and provide top-notch support to our guests.Job Summary:Coordinate and attend meetings with Hotel Director and prepare meeting minutesProvide SAIL support to Hotel...


  • Ecatepec de Morelos, México Sensient Technologies A tiempo completo

    Job Summary:The Customer Service Coordinator will be responsible for handling customer inquiries, processing orders and resolving issues in a timely manner. This role requires strong communication skills, attention to detail and the ability to work in a fast-paced environment.Main Responsibilities:Process customer transactions such as order entry, processing...


  • Ciudad de México, Ciudad de México Reckitt A tiempo completo

    Global Customer Service ExcellenceWe are seeking a highly skilled and motivated Customer Supply Chain Coordinator to join our team at Reckitt.About the roleThe ideal candidate will have a solid background in customer service, with a strong understanding of commercial insights and technical know-how.Your responsibilitiesProvide exceptional customer service by...


  • Santiago de Querétaro, Querétaro de Arteaga, México Fedex Express Lac A tiempo completo

    OverviewFedEx Express Lac is a leading global logistics and transportation company, recognized for its commitment to innovation, technology, and customer satisfaction.We are seeking a highly motivated and skilled Customer Service Representative - Logistics Coordinator to join our team in the Americas region.

  • Supply Chain Coordinator

    hace 4 semanas


    Santiago de Querétaro, Querétaro de Arteaga, México Humaniq Headhunters A tiempo completo

    Job SummaryWe are seeking a highly skilled Supply Chain Coordinator - Customer Service Expert to join our team at Humaniq Headhunters. This role is ideal for a professional with experience in demand planning or customer service, particularly in the packaging industry.


  • Ecatepec de Morelos, México Sealed Air A tiempo completo

    Customer Service CoordinatorJob DescriptionThe West Coast Customer Support Specialist plays a vital role in ensuring seamless communication between internal and external customers. This position is responsible for receiving, verifying, and entering orders into the system until delivery to the customer. Key responsibilities include:Receiving and verifying...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    About AIGAmerican International Group, Inc. (AIG) is a leading provider of commercial and personal insurance solutions. We are one of the world's largest property casualty networks, with operations in over 80 countries.Job DescriptionWe are seeking a highly skilled Customer Service Coordinator to join our team in Mexico City. As a Customer Service...


  • Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job Summary:We are seeking a Spa Service Coordinator to join our team at Marriott International, Inc. This is a full-time position located at Marriott Cancun An All-Inclusive Resort in Cancun, Mexico.About the Job:The Spa Service Coordinator will be responsible for scheduling services for individuals and large groups using spa/salon reservations software...


  • Ciudad de México, Ciudad de México Ericsson A tiempo completo

    **About Ericsson**We are a leading provider of technology and services to network operators around the world. With over 54,000 patents in our name, we have made it our business to make a mark.When joining our team at Ericsson, you are empowered to learn, lead, and perform at your best, shaping the future of technology. This is a place where you're welcomed...


  • Ciudad de México, Ciudad de México Bruker A tiempo completo

    As a key member of our sales team, you will play a vital role in providing exceptional support to our customers and driving business growth. In this role, you will be responsible for administering service agreements and contracts, ensuring timely responses to customer inquiries, and collaborating with the sales team to achieve sales targets.About UsBruker is...


  • Ciudad de México, Ciudad de México Keithly Williams Seeds A tiempo completo

    At Keithly-Williams, we have been a leading provider of Vegetable Seeds for over 42 years. Our highly trained sales force and vibrant product development department enable us to deliver high-quality products to professional produce growers.We are expanding our customer service department in Querétaro, Mexico, and are seeking a skilled Sales Coordinator to...


  • Ciudad de México, Ciudad de México Nsf International A tiempo completo

    About the RoleWe are seeking an experienced Operations Coordinator to join our team at Nsf International. This is a unique opportunity for a highly organized and detail-oriented individual to take on a lead role in managing advanced customer data and interactions across service areas.


  • Ciudad de México, Ciudad de México Flex Ltd A tiempo completo

    At Flex Ltd, we're looking for a skilled Customer Service Representative to join our team in Ciudad Juarez, North Site. As a key member of our operations team, you'll play a vital role in delivering exceptional customer service and driving business growth.The ideal candidate will have a strong background in customer communication, analytical skills, and...

  • Customer Service Director

    hace 3 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    About the RoleWe are seeking an experienced Customer Service Director to join our team at AIG in Mexico. This is a critical role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.Job SummaryThe Customer Service Director will be responsible for leading a team of customer...


  • Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    **Customer Service Specialist Role**At Nasdaq, we are seeking a highly skilled Customer Service Specialist to join our team. This role is responsible for providing exceptional customer service to our clients, ensuring their needs are met with the highest level of satisfaction.**Key Responsibilities:**Respond to customer inquiries and resolve issues in a...


  • Ciudad de México, Ciudad de México Ford Motor Company A tiempo completo

    Empowering Customer RelationshipsFord Credit seeks a Customer Service Representative to excel in building customer relationships and brand advocates. This role involves navigating multiple systems to resolve varied phone calls related to vehicle financing or leasing, ensuring exceptional customer satisfaction.Key Responsibilities:Provide honest, expert, and...