Customer Service Coordinator
hace 2 semanas
Job Summary:
The Customer Service Coordinator will be responsible for handling customer inquiries, processing orders and resolving issues in a timely manner. This role requires strong communication skills, attention to detail and the ability to work in a fast-paced environment.
Main Responsibilities:
- Process customer transactions such as order entry, processing and tracking.
- Respond to customer inquiries via phone, email or in-person.
- Resolve customer complaints and issues in a professional and timely manner.
- Maintain accurate records of customer interactions and transactions.
- Work closely with other departments to ensure seamless customer service experience.
Background:
We are seeking an experienced customer service professional with a bachelor's degree in a related field and advanced level English skills. The ideal candidate will have prior experience in customer-facing roles and excellent problem-solving skills.
Benefits:
This position offers a competitive salary range of $55,000 - $65,000 per year, depending on experience. Additionally, our company provides a comprehensive benefits package, including medical, dental and vision insurance, 401(k) matching and paid time off.
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