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About HP
HP is a leading global technology company with a rich history of innovation. With a presence in over 190 countries, we employ over 50,000 people worldwide. Our mission is to challenge convention and push the boundaries of what is possible.
About the Role
As an Inside Presales Technical Consultant, you will play a critical role in supporting the sales team by providing technical guidance and expertise on HP's Commercial portfolio of Print products and solutions. You will work closely with internal and external stakeholders to ensure that customers receive the best possible experience.
Career Path
This role serves as an entry point for career advancement within the Presales team or country. Opportunities for growth include becoming a Team Lead, Supervisor, or progressing to Expert team member or Senior Country Field TC. Other career paths within the company, such as Technical Marketing, Product Management, or IT, are also possible.
Key Highlights
- Continuous training and development on cutting-edge technologies and HP's leading products and solutions
- Face-to-face, hands-on, and virtual training sessions locally and internationally
- Opportunity to work with a diverse and collaborative team across multiple languages
Responsibilities
- Provide technical recommendations and guidance on HP Print offerings
- Respond to and track technical questions from internal or external requestors
- Present the advantages of HP's Print products and solutions
- Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ)
- Support sales opportunities with in-depth technical understanding of HP's offerings
- Provide support on the status of technical and environmental regulations
- Deliver trainings to other departments about Print products and solutions
- Manage technical escalations and provide proactive technical updates to the sales community
- Collaborate with various technical resources as needed
Knowledge/Skills Required
- Advanced proficiency in spoken and written English
- Proficiency in another language is advantageous
- Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science
- Current experience and knowledge in printing technologies, hardware, operating systems, software, and networking technologies
