Senior Customer Support Analyst
hace 3 semanas
As a Senior Customer Support Analyst at Celestica, you will play a critical role in ensuring the timely delivery of our customers' products. Your primary responsibility will be to act as an interface between customers and our team, receiving and reviewing customer orders, and working with internal and external customers to identify and resolve issues that may affect on-time delivery.
You will also communicate customer requirements and issues in production meetings, research material and production problems, and coordinate resolution with department managers or process owners. Additionally, you will maintain issues, complaints, and corrective action requests for reporting purposes and troubleshoot return issues.
Key Responsibilities- Participate as a member of a customer focus team and act as an interface between customers and the team.
- Receive, review, and monitor status of customer orders.
- Work with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
- Communicate customer requirements and issues in production meetings.
- Research issues such as material, forecast, EDI transmission, and production problems and coordinate resolution with department managers or process owners.
- Maintain issues, complaints, and corrective action requests for reporting purposes.
- Troubleshoot return issues.
- Knowledge of the manufacturing process, schedules, and scheduling requirements.
- Knowledge of business issues associated with manufacturing.
- Knowledge of customer contracts and terms.
- Excellent customer contact, negotiation, and problem-resolution skills.
- Good presentation, database management, and computer skills.
The duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements are frequently required.
About CelesticaCelestica is a leading electronics design, manufacturing, and supply chain solutions company that enables the world's best brands. We partner with leading companies across multiple industries to deliver innovative solutions for their most complex challenges.
-
Customer Support Operations Analyst
hace 4 semanas
Gral. Escobedo, Nuevo León, México Celestica A tiempo completoJob Summary:We are seeking a Customer Support Operations Analyst to join our team at Celestica. This role will involve providing exceptional customer service, resolving issues, and maintaining accurate records.About the Role:Assist customers with inquiries, resolve issues, and provide solutions in a timely mannerMaintain accurate records of customer...
-
Senior CAD Engineer
hace 4 semanas
Gral. Escobedo, Nuevo León, México FICOSA A tiempo completoFicosa, a leading global supplier of automotive components and systems, is seeking an experienced Senior CAD Engineer to join our Product Development team. This exciting role offers the opportunity to contribute to the design and development of innovative products that shape the future of mobility.As a Senior CAD Engineer at Ficosa, you will play a key role...
-
Senior Sales Professional
hace 1 mes
Gral. Escobedo, Nuevo León, México Trophe A tiempo completoCompany OverviewTrophe is a leading company in the food industry, dedicated to providing high-quality products and services.About the RoleWe are seeking an experienced Senior Sales Professional to join our team. This is a full-time position that requires strong sales skills, excellent communication, and negotiation abilities.Key ResponsibilitiesMeet and...
-
Global Drivetrain Operations Manager
hace 6 días
Gral. Escobedo, Nuevo León, México Dana Incorporated A tiempo completoDana Incorporated is a leading supplier of highly engineered driveline, sealing, and thermal-management technologies. With a strong presence in three primary markets: passenger vehicle, commercial truck, and off-highway equipment, Dana provides exceptional support to original equipment manufacturers and the aftermarket through its extensive network of...
-
Operations Manager
hace 1 mes
Gral. Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 A tiempo completoAre you a seasoned operations expert seeking a challenging role that will put your skills to the test? Look no further!About AmazonServicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 is looking for an exceptional Area Manager to join our team in General Escobedo, NLE, MEX.Job SummaryThis is an exciting opportunity to lead a team and drive business...
-
Mexico Trade Compliance Specialist
hace 6 días
Gral. Escobedo, Nuevo León, México Fastenal Mexico A tiempo completoJob Title: Mexico Trade Compliance Specialist - IMMEX & Annex 24/30We are seeking an experienced professional to join our team in Fastenal Mexico as a Mexico Trade Compliance Specialist - IMMEX & Annex 24/30. This strategic position will play a key role in ensuring compliance with regulatory and customer demands.About the Role:The successful candidate will...
-
Financial Data Analyst
hace 3 semanas
Gral. Escobedo, Nuevo León, México Dana Incorporated A tiempo completoDana Incorporated is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains.Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides...
-
High-Tech Quality Assurance Specialist
hace 1 mes
Gral. Escobedo, Nuevo León, México Cummins A tiempo completo**About Us**Cummins, a global leader in the design, manufacturing, sales and service of diesel and natural gas engines, is driven by its vision to make people's lives better through power.Our company culture focuses on Raising Your Potential, offering opportunities to develop your career, contribute to your community, and work alongside innovative...
-
Operations Manager
hace 1 mes
Gral. Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completoAbout Amazon OperationsAmazon is seeking high-potential leaders who are ready to own their impact in Amazon Operations as an entry-level manager.We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while...
-
Strategic Procurement Specialist
hace 2 semanas
Gral. Escobedo, Nuevo León, México Fastenal A tiempo completoJob SummaryWe are seeking a highly motivated and experienced Strategic Procurement Specialist to join our Global Sourcing Team in Mexico. As a key member of the team, you will be responsible for identifying new suppliers and manufacturers, exploring market conditions, and communicating with branches worldwide.The ideal candidate will possess excellent...
-
Quality Assurance Auditor
hace 1 mes
Gral. Escobedo, Nuevo León, México Dana Incorporated A tiempo completoDana Incorporated is a leading global supplier of highly engineered driveline, sealing, and thermal-management technologies. These innovative solutions enhance the efficiency and performance of vehicles with conventional and alternative-energy powertrains.Our organization serves three primary markets - passenger vehicle, commercial truck, and off-highway...
-
Quality Assurance Lead
hace 1 mes
Gral. Escobedo, Nuevo León, México Dana Incorporated A tiempo completoAbout Dana IncorporatedDana Incorporated is a leading global supplier of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains.Our company serves three primary markets - passenger vehicle, commercial truck, and off-highway...
-
Logistics Operations Manager
hace 3 semanas
Gral. Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoJob DescriptionAt Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we believe that every day is an opportunity to make a difference. As a Logistics Operations Manager, you will be part of a dynamic team that works together to deliver exceptional customer experiences.We are looking for a skilled and experienced professional to join our team as a...
-
Materials Inventory Control Specialist
hace 4 semanas
Gral. Escobedo, Nuevo León, México Dana Incorporated A tiempo completoJob Title: Materials Inventory Control SpecialistDana Incorporated, a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies, is seeking an experienced Materials Inventory Control Specialist to join our team.Estimated Salary: $65,000 - $80,000 per annum, depending on experience and qualifications.About Dana...
-
Operations Manager
hace 1 mes
Gral. Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoAmazon Area Manager JobEstimated salary: $80,000 - $110,000 per year.Job Description:A career as an Amazon Area Manager offers a unique opportunity to lead and develop a team of professionals in a dynamic and fast-paced environment. As a front-line leader, you will have the chance to invest in others, develop a people-focused leadership style, and master the...
-
Amazon Mexico Area Manager
hace 1 mes
Gral. Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoAs a seasoned performance leader, you will have the opportunity to shape the future of Amazon's operations in Mexico. We are seeking high-potential individuals who can drive results and develop a team of Amazon Associates.This role is not for the faint of heart. You will be expected to lead and manage a team of 20-50 associates, ensuring they have the tools...
-
Industrial Equipment Supervisor
hace 3 semanas
Gral. Escobedo, Nuevo León, México Dana Incorporated A tiempo completoAbout Dana IncorporatedDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains.We serve three primary markets: passenger vehicle, commercial truck, and off-highway equipment. Our company...
-
Trade Compliance Specialist
hace 4 días
Gral. Escobedo, Nuevo León, México Fastenal Mexico A tiempo completoTrade Compliance Specialist Fastenal Mexico is seeking a Trade Compliance Specialist to join our team. About the Role:This strategic position serves as a vital link between our Customs Broker team and Trade Compliance Department. As a Trade Compliance Specialist, you will be responsible for collaborating with the classification team to assign HTS codes...
-
Strategic Purchaser
hace 1 mes
Gral. Escobedo, Nuevo León, México FICOSA A tiempo completoAt Ficosa, we are seeking a Strategic Purchaser to join our team. This role is responsible for collaborating with the project team to achieve economic, quality, and service purchasing targets.The successful candidate will manage all assigned suppliers and lead purchasing activities for assigned projects, following Ficosa's Purchasing System and ensuring...
-
Trade Compliance Analyst
hace 6 meses
Escobedo, México Cummins A tiempo completoGlobal Trade Management roles lie either within the Trade Operations & Compliance or Export Controls area. Senior Analysts will be responsible for researching, executing and/or leading process improvements to comply with either Customs or Export Controls regulations. Trade Operations and Compliance - Maintains a strong understanding of local laws,...
-
07 - Operations Support Analyst (Customer Service)
hace 5 meses
General Escobedo, México Celestica A tiempo completoDetailed Description: Performs tasks such as, but not limited to, the following: Participates as a member of a customer focus team and acts as an interface between customers and the team. Receives, reviews and monitors status of customer orders. Works with internal and external customers to identify and resolve issues that may affect...
-
Logistics Support
hace 7 meses
Escobedo, México Fastenal Mexico A tiempo completo**OVERVIEW**: As part of the team, you will be supporting the Logistics team in Export Shipments of Fastenal Mexico and processing the payments for carriers and customs brokers. In this position, you will perform and fulfill several tasks related to customer service and international transportation of goods that will make you the link between Fastenal...
-
Customer Service
hace 3 meses
Escobedo, México Dana Incorporated A tiempo completoDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's...
-
Customer Care Manager
hace 3 meses
Pedro Escobedo, México Givaudan A tiempo completoStep into our world of creativity and joy! Customer Care Manager - Fragrance & Beauty - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look...
-
Quality Control Analyst
hace 6 meses
Escobedo, México Givaudan A tiempo completoStep into our world of creativity and joy! Quality Control Analyst - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....
-
Senior Human Resources Strategic Planner
hace 7 meses
Escobedo, México International Trucks A tiempo completoDescription The Senior Human Resources Strategic Planner will play a key role in shaping the people and culture strategy of our organization. They will be responsible for developing comprehensive plans that align with the company's long-term objectives and foster a high-performance culture. ****Key Responsibilities**: - Develop and implement strategic...
-
Customer service
hace 6 meses
General Escobedo, México Dana A tiempo completoDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's...
-
Associate Representative
hace 7 meses
Tultitlán de Mariano Escobedo, México Wesco A tiempo completoAs an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or...
-
Ib / Ob Area Manager
hace 6 meses
Escobedo, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo2+ years of performance metrics, process improvement or lean techniques experience - Bachelor's degree or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Job summary Amazon - where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations Team Area...
-
Information Security
hace 6 meses
Pedro Escobedo, México Bosch Group A tiempo completo**Company Description** Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942), for more than 130 years it has been distinguished by a unique corporate culture, based on solid values that drive us to improve every day. Our products, presented in a wide variety of fields, contribute to improving the quality of life of millions of people. Our...
-
Territory Manager
hace 6 meses
Escobedo, México AutoZone A tiempo completo**Position Summary** Primary sales contact for assigned area/customer base. Performs weekly sales calls on commercial customers. Works to increase sales through building strong business relationships. Establishes and maintains inventory in accounts that benefit from program. Discusses and sells sales specials and flyer offerings. Liaison between customer...
-
Regional Quality Manager
hace 6 meses
Escobedo, México Dana Incorporated A tiempo completoDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's...
-
Ejecutivo de Ventas Jr
hace 6 meses
Escobedo, México Trophe A tiempo completoResponsibilities - Meet and exceed sales targets - Successfully build business from new and existing customer accounts - Manage complex negotiations with senior executives - Establish long-term relationships with customers Knowledge & Experience - Student in Food industry or related food industry - English (Fluent) - Experience and working knowledge of CRM...
-
Ejecutivo de Ventas Jr
hace 7 meses
Escobedo, México Trophe A tiempo completoResponsibilities - Meet and exceed sales targets - Successfully build business from new and existing customer accounts - Manage complex negotiations with senior executives - Establish long-term relationships with customers Knowledge & Experience - Student in Food industry or related food industry - English (Fluent) - Experience and working knowledge of CRM...
-
Senior Facilities Operations Manager
hace 4 días
Pedro Escobedo, México Bosch Group A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Facilities Operations Manager to join our team at Bosch Group. In this key position, you will be responsible for ensuring the smooth operation and maintenance of our facilities.Key ResponsibilitiesFacilities Maintenance: Oversee the general maintenance of our facilities, including structural, building, and...
-
Area Manager Jr., Sort Center
hace 6 meses
Escobedo, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAt Amazon we believe that every day is day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're...
-
Ejecutivo de Ventas
hace 4 semanas
Escobedo, México Trophe A tiempo completo**Responsibilities** - Meet and exceed sales targets - Successfully build business from new and existing customer accounts - Manage complex negotiations with senior executives - Establish long-term relationships with customers **Knowledge & Experience** - Bachelor's degree in Food industry or related food industry - 1 -2 years of sales experience - English...
-
Ejecutivo de Ventas
hace 6 meses
Escobedo, México Trophe A tiempo completo**Responsibilities** - Meet and exceed sales targets - Successfully build business from new and existing customer accounts - Manage complex negotiations with senior executives - Establish long-term relationships with customers **Knowledge & Experience** - Bachelor's degree in Food industry or related food industry - 1 -2 years of sales experience - English...
-
Area Manager Jr., Worldwide Operations
hace 4 meses
Escobedo, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo1+ years of experience as people Manager - 2+ years of general experience - Bachelor's degree or equivalent Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an...