Account Manager
hace 7 días
Job Summary:
We are seeking a highly skilled and experienced Account Manager to join our team at WestRock. As an Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, WestRock plants and Customer locations while effectively providing specialized support for designated WestRock customers.
Key Responsibilities:
- Serve as the liaison between WestRock and customer to support supplier plants in improving overall customer service
- Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer
- Ensure the needs of customers are met while aligning to meet MD business objectives
- Assist with budget development and management cross-functionally with Sales and Financial Managers
- Develop understanding of customers' market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines
- Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value
- Complete and develop Opportunity Plans that are in support of and align with Corporate Account's Key Account Profiles (KAP's)
- Review Opportunity Plans with VP Sales on a regular basis
- Partner with production, manufacturing, and account team to ensure customer needs are properly communicated
Requirements:
- Bachelor's degree preferred
- 2 to 3 years of experience in corrugated sales preferred
- 5+ years of related experience in sales, project management, and/or technical training
- Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry
- Proven experience with packaging systems
- Demonstrated sales competence and business acumen
- Ability to provide clarity to complex problems and develop long-term solutions
- Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels
- Possess effective leadership qualities and insightful business judgment
- Excellent computer skills including Word, Excel and PowerPoint
- Excellent written and verbal communication skills
What We Offer:
- Corporate culture based on integrity, respect, accountability, and excellence
- Comprehensive training with numerous learning and development opportunities
- An attractive salary reflecting skills, competencies, and potential
- Benefits package includes medical, dental, vision, life insurance, 401k with match and more
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work
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