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Service Delivery Director

hace 2 meses

Xico, México Publicis Sapient A tiempo completo
Service Delivery Specialist

As a key member of our team at Publicis Sapient, you will play a pivotal role in ensuring the successful delivery of our services to clients while maintaining strong relationships and driving business growth.

Key Responsibilities:
  • Develop and implement service delivery strategies to meet client needs and expectations
  • Collaborate with cross-functional teams to ensure seamless service delivery and high-quality results
  • Monitor and analyze service delivery metrics to identify areas for improvement and optimize processes
  • Provide exceptional client service and support to ensure client satisfaction and loyalty
Requirements:
  • Proven experience in service delivery or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks