IT Service Management Director

**Job Summary**:As an IT Service Management Director at Novartis, you will be responsible for overseeing the holistic IT Service Management, including all ITIL Processes, Service Operations, and Operational Quality Management. Your key objectives will be to govern the service operations, service transition, quality, compliance, and audit readiness of...

**Job Summary**:Novartis is seeking a highly skilled IT Service Management Director to lead the company's IT service operations and quality management. The ideal candidate will have a strong background in ITIL processes and service operations, with experience in managing a team and driving continuous service improvement.**Key Responsibilities**: Govern the...

Citi is a leading financial services company seeking an experienced Senior IT Service Management Lead to join our team. This role is responsible for overseeing the delivery and maintenance of IT services, ensuring optimal performance and compliance with all service level agreements (SLAs).As a key member of our Technology Infrastructure team, you will lead...

Director of Service Delivery ManagementAt American Express, we're committed to delivering exceptional customer experiences. As a Director of Service Delivery Management, you'll play a critical role in ensuring the successful delivery of digital workplace solutions across the LAC region.Key Responsibilities:Develop and implement the strategic direction for...

Job SummaryWe are seeking an experienced IT Service Management Lead to join our team at Novartis in Mexico. In this role, you will be responsible for managing the delivery of high-quality services to our customers, ensuring that all contracted SLAs with suppliers are met, and driving improvements in our IT service operations.About the RoleKey...

**Transforming IT Services at British American Tobacco**We are seeking a highly skilled IT Service Management Analyst to join our team in Monterrey. As a key member of our IT department, you will be responsible for ensuring the stability, efficiency, and silent running of our IDT services.**Key Responsibilities:**Lead projects and initiatives across the...

OverviewAs a key member of the PepsiCo team, you will play a critical role in ensuring the success of our IT service catalog. This position requires a strong understanding of IT service management principles and the ability to work effectively with cross-functional teams to deliver high-quality services to our users.The IT Service Catalog Specialist will be...

As Associate Director IT Portfolio Management Americas, you will play a key role in ensuring the strategic and tactical alignment of IT initiatives across the Americas region. Your primary responsibility will be to coordinate the execution of regional IT projects, ensuring that they are delivered on time, within budget, and to the required quality...

Job Title:IT Director - Cybersecurity ExpertAbout the Role:We are seeking an experienced IT Director with a strong background in Microsoft Security to lead our IT department at Inviso Corporation. As a key member of our team, you will be responsible for overseeing our IT infrastructure, ensuring it is secure, robust, and aligned with our business...

Company OverviewBritish American Tobacco is a global leader in the tobacco industry, with a diverse portfolio of brands and products. As we continue to evolve and grow, we are seeking talented individuals to join our team as IT Junior Service Management Transformation Specialists.About the RoleWe are looking for a highly motivated and detail-oriented...

Are you looking for a challenging role that will allow you to make a real impact in the world of banking and finance? We are seeking an experienced Service Management professional to join our team at Hsbc.As a Regional Service Management Support Specialist, you will play a key role in supporting the central Service Management function by interpreting...

About the RoleWe are seeking a highly skilled IT Service Management Specialist to join our team at Msns HR Technology LLC. As a key member of our organization, you will play a crucial role in integrating ServiceNow with other systems, staying up-to-date on the latest developments in computer programming, and ensuring software behaves as...

Job SummaryWe are seeking an IT Service Delivery Specialist to join our team at Emerson. The successful candidate will be responsible for planning and administration, providing information and assistance to the IT Service Delivery Supervisor, and enforcing Emerson policies regarding IT management, security, standards, and procedures.Key ResponsibilitiesPlan...

We are seeking a highly skilled and experienced IT Service Delivery Manager to lead our ITIL Service Management capability.The successful candidate will provide leadership for Service Design, Introduction, and Transition, championing the ITIL control processes for Problem, Change, Release, and Configuration Management.Key responsibilities include delivering...

As a Senior IT Service Manager at Novartis, you will be responsible for ensuring the delivery of high-quality IT services to our customers across the Americas region. This includes monitoring and assessing service performance, identifying areas for improvement, and implementing changes to meet customer needs.**Key Responsibilities:**- Develop and implement...

Job DescriptionThe Data Management Director is accountable for managing complex, critical, and large professional disciplinary areas. This role involves leading and directing a team of professionals in the Data management technology area, encompassing Metadata, Lineage and tracing, Data quality and Controls, and Data security.ResponsibilitiesAccountable for...

About IT in NestéWe are a team of IT professionals from diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company in the world. We innovate through forward-looking technologies to create opportunities for Nesté's digital challenges with our consumers, customers, and at the workplace. We collaborate...

Job Title: Regional Service Management LeadJob Summary: We are seeking an experienced professional to join our team in the role of Regional Service Management Lead. This position is responsible for defining and executing strategies to improve all aspects of Service Management within their time zone.Key Responsibilities:Support the central Core Banking...

About FortreaFortrea is a leading global contract research organization with a passion for scientific rigor and decades of clinical development experience. The company provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas.Career...

PepsiCo is seeking an IT Vendor Management Senior Analyst to support the IT Vendor Relationship Manager in all aspects of business and technology needs, agreements, and relationships with IT Vendors.Key Responsibilities:Assist in coordinating governance discussions for IT managed services and IT strategic VendorsCreate and maintain IT Vendor profiles for IT...