IT Service Management Director

**Job Summary**:As an IT Service Management Director at Novartis, you will be responsible for overseeing the holistic IT Service Management, including all ITIL Processes, Service Operations, and Operational Quality Management. Your key objectives will be to govern the service operations, service transition, quality, compliance, and audit readiness of...

**Job Summary**:Novartis is seeking a highly skilled IT Service Management Director to lead the company's IT service operations and quality management. The ideal candidate will have a strong background in ITIL processes and service operations, with experience in managing a team and driving continuous service improvement.**Key Responsibilities**: Govern the...

Job Summary:Novartis is seeking a highly skilled and experienced Associate Director of Digital Service Management to lead the company's IT service management operations. The successful candidate will be responsible for overseeing the delivery of high-quality IT services, ensuring compliance with regulatory requirements, and driving continuous improvement...

Director of Service Delivery ManagementAt American Express, we're committed to delivering exceptional customer experiences. As a Director of Service Delivery Management, you'll play a critical role in ensuring the successful delivery of digital workplace solutions across the LAC region.Key Responsibilities:Develop and implement the strategic direction for...

**Transforming IT Services at British American Tobacco**We are seeking a highly skilled IT Service Management Analyst to join our team in Monterrey. As a key member of our IT department, you will be responsible for ensuring the stability, efficiency, and silent running of our IDT services.**Key Responsibilities:**Lead projects and initiatives across the...

OverviewAs a key member of the PepsiCo team, you will play a critical role in ensuring the success of our IT service catalog. This position requires a strong understanding of IT service management principles and the ability to work effectively with cross-functional teams to deliver high-quality services to our users.The IT Service Catalog Specialist will be...

Job Title: IT Operations ManagerWe are seeking a highly skilled and experienced Senior Manager of IT Operations to lead our IT operations team. The ideal candidate will ensure that our IT infrastructure is reliable, secure, efficient, and aligned with our business objectives.Key Responsibilities:Lead and manage the IT operations team to ensure cohesive...

As Associate Director IT Portfolio Management Americas, you will play a key role in ensuring the strategic and tactical alignment of IT initiatives across the Americas region. Your primary responsibility will be to coordinate the execution of regional IT projects, ensuring that they are delivered on time, within budget, and to the required quality...

Job Title: Regional Service Management SupportWe are seeking an experienced professional to join our team in the role of Regional Service Management Support at HSBC. As a key member of our Global Service Center, you will play a critical role in ensuring the delivery of high-quality IT services to our customers.Key Responsibilities:Support the central Service...

Are you looking for a challenging role that will allow you to make a real impact in the world of banking and finance? We are seeking an experienced Service Management professional to join our team at Hsbc.As a Regional Service Management Support Specialist, you will play a key role in supporting the central Service Management function by interpreting...

Job Title: IT Service ManagerWe are seeking a highly skilled and experienced IT Service Manager to lead our ITIL Service Management capability.The successful candidate will provide leadership and direction for Service Design, Introduction, and Transition, ensuring effective governance and controls are in place.Key Responsibilities:Design, deliver, and manage...

Job SummaryWe are seeking an IT Service Delivery Specialist to join our team at Emerson. The successful candidate will be responsible for planning and administration, providing information and assistance to the IT Service Delivery Supervisor, and enforcing Emerson policies regarding IT management, security, standards, and procedures.Key ResponsibilitiesPlan...

We are seeking a highly skilled and experienced IT Service Delivery Manager to lead our ITIL Service Management capability.The successful candidate will provide leadership for Service Design, Introduction, and Transition, championing the ITIL control processes for Problem, Change, Release, and Configuration Management.Key responsibilities include delivering...

As a Senior IT Service Manager at Novartis, you will be responsible for ensuring the delivery of high-quality IT services to our customers across the Americas region. This includes monitoring and assessing service performance, identifying areas for improvement, and implementing changes to meet customer needs.**Key Responsibilities:**- Develop and implement...

Director of Services OperationsWe are seeking a highly skilled professional to lead our service operations team. As a remote position based in Mexico, this role requires strong leadership and communication skills to drive customer satisfaction, service excellence, and operational efficiency.Key Responsibilities:Establish and maintain strong relationships...

About IT in NestéWe are a team of IT professionals from diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company in the world. We innovate through forward-looking technologies to create opportunities for Nesté's digital challenges with our consumers, customers, and at the workplace. We collaborate...

Job Title: Regional Service Management LeadJob Summary: We are seeking an experienced professional to join our team in the role of Regional Service Management Lead. This position is responsible for defining and executing strategies to improve all aspects of Service Management within their time zone.Key Responsibilities:Support the central Core Banking...

About the RoleWe are seeking an experienced SAP Basis Service Management Analyst to join our team. As a key member of our IT service management team, you will be responsible for delivering SAP WRP and S4 service lifecycle management, ensuring reliability and availability of our SAP systems.Key ResponsibilitiesCollaborate with different partners and teams to...

Regional Service Management LeadWe are seeking an experienced professional to join our team in the role of Regional Service Management Lead within Core Banking. This position is responsible for defining and executing strategies to improve all aspects of Service Management within their time zone.Key Responsibilities:Support the central Core Banking Service...

**iLab Product Management Director Role**At Novartis, we are seeking a highly skilled Product Management Director to lead the development of our iLab technology strategy. This role will be responsible for creating customer experience and customer engagement product/services roadmaps from concept to launch, encompassing technology adoption, product...