Director of Service Delivery Management

**Job Summary**We are seeking an exceptional Service Delivery Director to lead our Softwareone team in Mexico city. This is a full-time position responsible for overseeing the service delivery process, ensuring high-quality results, and fostering a productive work environment.The successful candidate will have at least 4-6 years of experience in a...

**Service Delivery Team Leader** at ConnectingologyRole SummaryAs a Service Delivery Team Leader, you will be responsible for leading a team of IT professionals to deliver high-quality services to our clients. You will oversee the daily operations of the team, ensuring that all tasks are completed on time and to a high standard.Main ResponsibilitiesLead a...

Service Delivery ManagerNSC Global is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional service to our customers, managing relationships, and driving business growth.Key Responsibilities:Deliver high-quality service to customers, ensuring timely and...

Transformative Career OpportunityTakeda Pharmaceutical, a global biopharmaceutical leader, seeks an experienced Service Delivery Manager to drive service excellence in our Infrastructure, Development, and Engineering (AIDE) platform family.The ideal candidate will possess a strong background in IT Service Management, Operations, or relevant project work,...

**SERVICE DELIVERY MANAGER**:At Atos, a global leader in data-driven digital transformation, we seek a skilled Service Delivery Manager to oversee the implementation of services within their area of responsibility. With a focus on ensuring contracted services meet agreed volumes and standards, the successful candidate will guarantee service quality and act...

About Service Delivery ManagementThis role involves developing and implementing delivery models, frameworks, and methodologies within the Service Delivery department to create a global environment conducive to efficiency and profitable growth.Key ResponsibilitiesManage and support the Service Delivery team, fostering a conducive work environment.Develop and...

Company Overview:NTT DATA is a leading IT services provider that helps organizations navigate their digital transformation.About the Role:We are seeking an ITIL Service Delivery Manager to join our team in Mexico. The successful candidate will be responsible for overseeing and administering ITIL-based service support and technical account management.Key...

We are seeking an exceptional Service Desk Team Lead to join our team at Cognizant. This is an exciting opportunity for a motivated and experienced professional to work with one of our clients, supporting the delivery of high-quality services.**Responsibilities:**As a Service Desk Team Lead, you will be responsible for the delivery of IT services, including...

**Job Overview**Xerox is a leading provider of document management and printing solutions. We are seeking an experienced Service Delivery Manager to lead our client relationships and contract delivery in Mexico City.**Key Responsibilities**Manage client relationships and ensure customer satisfaction by maintaining contracted service levels.Plan, manage, and...

About the RoleThis role involves overseeing Infor Managed Services (IMS) agreements in accordance with company policies and procedures, project management guidelines, and best practices for service delivery. As a key member of our Global Delivery Services division, you will work closely with customers to ensure seamless service excellence.

Operational Excellence and Continuous ImprovementSiemens Global Business Services is a leading provider of shared services, ranked globally as one of the top performers.This role is responsible for Delivery Management within the Region Americas, reporting into the Global Head of Delivery Management and the Head of GBS Americas.The chosen candidate will be an...

About this opportunityAs a Service Delivery Manager at Ericsson, you will play a central role in steering customer relationships and ensuring superior service delivery. Your duties will encompass overseeing business execution aimed at customer satisfaction, environmental, health, and safety performance of deliveries, and managing the budget. You will also be...

Ntt Data, Inc. is seeking an experienced IT Service Delivery Manager to join their team in Mexico City, Mexico. The ideal candidate will have 4-7 years of relevant experience and a strong understanding of ITIL processes and principles. This role involves overseeing service delivery processes, coordinating resources, managing client relationships, and...

We are seeking an experienced professional to join our Cybersecurity operations team in the role of Service Management LeadAs a key member of our team, you will be responsible for providing full scope of the day-to-day Production Support service, including resolution of live incidents and post-resolution problem management activities.Main responsibilities...

Job DescriptionWe are seeking a Senior Director of Client Support to lead our customer support team and drive exceptional service delivery. As a key member of our leadership team, you will be responsible for developing and executing the customer support strategy to align with overall business objectives.The successful candidate will have 10+ years of...

Are you a leader who thrives in a fast-paced environment? Do you have a passion for mentoring and coaching? We're seeking a Senior Manager, Service Delivery to join our team at TTEC. In this role, you'll be responsible for leading a team of managers to achieve company and client goals. You'll work closely with the Director, Service Delivery to ensure quality...

**About the Role**Cisco Systems is seeking a highly skilled Service Management Engineer to join our team. As a key member of our Service Management team, you will play a critical role in ensuring the seamless onboarding and management of our SaaS portfolio.**Key Responsibilities**Drive best practices and implement quality assurance processes to ensure the...

**iLab Product Management Director Role**At Novartis, we are seeking a highly skilled Product Management Director to lead the development of our iLab technology strategy. This role will be responsible for creating customer experience and customer engagement product/services roadmaps from concept to launch, encompassing technology adoption, product...

**About the Role:**We are seeking a highly skilled Service Delivery Manager to join our team at Dresden Partners. As a Service Delivery Manager, you will be responsible for managing service center operations, ensuring high-quality client service, and leading a team of over 200 employees.Key Responsibilities:Develop work plans detailing team activities,...

**Cloud Service Delivery Manager**L'Oréal is a global leader in the beauty industry, with a presence in 130 countries. Our ambition is to become the #1 BeautyTech company, and we're looking for a Cloud Service Delivery Manager to help us achieve this goal.The Cloud Service Delivery Manager will be responsible for overseeing the delivery of cloud services to...