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hace 2 meses

Campeche, Campeche, México Ventura TRAVEL GmbH A tiempo completo
About the Role

We are seeking a highly skilled and experienced Tour Leader to join our team at Ventura TRAVEL GmbH. As a Tour Leader, you will be responsible for leading our clients on a 02-03 weeks all-country trip in Mexico, providing exceptional customer service and ensuring a smooth and enjoyable experience for our guests.

Key Responsibilities
  • Serve as a host, day-to-day guide, interpreter, and manager to a group of Senior travellers (small size 06-12 people) on a 02-03 weeks all-country trip.
  • Provide leadership and ensure the well-being, safety, and satisfaction of our clients.
  • Maintain the established travel itinerary and make adjustments as necessary.
  • Keep calm under pressure and provide flexible solutions in special circumstances.
  • Ensure that the services delivered by our partners meet our quality, safety, and sustainable standards.
  • Manage everyday expenses and maintain a record of receipts and expenses.
  • Treat our clients like friends and ensure their trip with us is the best experience they can have.
Requirements
  • Advanced knowledge (C2 level) of the German language for communication with clients, plus fluency in Spanish.
  • Official Guide ID from Mexico.
  • First Aid Certification (CPR and Heimlich maneuver).
  • Extensive knowledge of Mexico as a travel destination and a passion to share it with others.
  • Interest in sustainable, local, and authentic travel.
  • Engaging, reliable, and well-organized personality.
  • Good health, high energy level, and positive attitude.
  • Practical experience using internet, e-mails, and Google platforms.
Preferred Qualifications
  • Previous working experience as a Tour Conductor, especially in Mexico.
What We Offer
  • Opportunity to participate in further education for Tour Conductors within the company.
  • Competitive salary for each tour.
  • Further career opportunities, such as becoming part of the operational team or travel coordinator for our tour guides.
  • International and friendly working environment with colleagues in Germany, France, and Latin America.
Confidentiality and Diversity

We treat all applications with strict confidentiality and use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers.

We are committed to evaluating every qualified person according to their skills, regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.