Cx Specialist Mexico
hace 3 semanas
We are seeking a highly skilled Cx Specialist to join our team in Mexico City. As a key member of our Customer Experience team, you will play a crucial role in implementing customer excellence structures and contributing to the growth and success of our company.
Key Responsibilities- Control the service operation workforce, balancing efficiency and service level.
- Manage BPOs, identifying opportunities for improvement to ensure scalable and sustainable growth.
- Promote the systematic improvement of internal and external content, aiming for a better experience and autonomy for internal and external customers.
- Strong communication and stakeholder management skills.
- Ability to build dashboards, create visualizations, and identify trends and deviations of indicators.
- Experience with project management, prioritization, and delegation.
- Health and life insurance.
- Food card.
- 17 days of paid vacation with 25% vacation bonus.
- Holiday Bonus (Aguinaldo) of 30 days of pay per year.
- NuCare - Our mental health and wellness assistance program.
- Extended maternity and paternity leaves.
- Equity at Nubank.
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Cx Operations Specialist
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Senior CX Solution Advisor Specialist
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Xico, México Sap Se A tiempo completoSAP CX Solution Advisor Senior Specialist Job DescriptionAt SAP, we empower our employees to bring out their best. Our company culture is centered around collaboration and a shared passion to help the world run better.Job ResponsibilitiesExpert-level knowledge of SAP CX products, including SAP Commerce Cloud, BTP, AI, Emarsys, CDP, and CIAM.Identify areas...
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Xico, México Evolve Cx A tiempo completoEn Evolve CX, buscamos un Especialista en Resolución de Problemas de Soporte al Cliente apasionado por ofrecer experiencias excepcionales a nuestros clientes a través de la plataforma de chat. Somos una start-up innovadora enfocada en la evolución constante de la experiencia del cliente, y estamos buscando a alguien que se uniera a nuestro equipo...
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Cx Operations Fintech Mx Specialist
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Xico, México Didi Global A tiempo completoAt Didi Global, we're committed to creating a safe, inclusive, and sustainable transportation ecosystem for cities of the future. As a Cx Operations Fintech Mx Specialist, you'll play a key role in building and maintaining relationships with other areas within the company to guarantee our quality standards and customer experience satisfaction.Key...
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SAP CX Solution Advisor Senior Specialist
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Xico, México Sap Se A tiempo completoAbout the RoleAt SAP, we empower individuals to excel in their careers. Our company culture is built on collaboration and a shared passion to drive business success. We offer a dynamic work environment with a strong focus on learning and development, recognition for individual contributions, and a range of benefits to suit diverse needs.Key...
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Regulatory Affairs Specialist
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Xico, México Fenixfarma Mexico City, Mexico A tiempo completoJob Title: Regulatory Affairs SpecialistFenixfarma Mexico City, Mexico is seeking a highly skilled Regulatory Affairs Specialist to join our team.About the Role:We are looking for a Regulatory Affairs Specialist to ensure compliance with local health regulations and lead a team of regulatory specialists. The ideal candidate will have experience in drug...
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Sales Specialist
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Xico, México Dow A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Sales Specialist to join our team in Mexico City. As a Sales Specialist, you will be responsible for serving and facilitating the management of medium and small accounts in Mexico and the Andean Region.Your primary focus will be on the Cosmetics and Footwear segment of our ICT Business, part of...
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Bilingual Technical Care Specialist
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Clm Specialist
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Clarity PPM Technology Specialist/Mexico
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Xico, México Atos Se A tiempo completoAt Eviden, part of the Atos Group, we are a global leader in data-driven digital transformation. We are seeking a talented Clarity PPM Technology Specialist to join our team in Mexico. In this role, you will be responsible for supporting and enhancing our Clarity PPM solution.
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Product Specialist Mexico
hace 3 semanas
Xico, México Medtronic A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team in Mexico City. As a Product Specialist, you will play a critical role in formulating and reviewing corporate short and long-range plans, goals, and objectives for specific products or product lines.Key Responsibilities:Conduct competitive product analysis and market research...
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Customer Experience Specialist
hace 4 semanas
Xico, México Nubank A tiempo completoAbout NubankNubank is a pioneering digital banking platform that has revolutionized the way people interact with money in Latin America. Founded in 2013, the company has grown to become one of the largest and most innovative financial institutions in the region.About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team in...
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Product Specialist Mexico
hace 4 semanas
Xico, México Medtronic A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team in Mexico City. As a Product Specialist, you will play a critical role in formulating and reviewing corporate short and long-range plans, goals, and objectives for specific products or product lines.Key Responsibilities:Conduct competitive product analysis and market research...
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Technical Consulting Engineer
hace 4 semanas
Xico, México Cisco Systems A tiempo completoJob Title: Technical Consulting EngineerWe are seeking a highly skilled Technical Consulting Engineer to join our Customer Experience Platform Delivery team at Cisco Systems. As a Technical Consulting Engineer, you will play a critical role in deploying the Cisco CX Agent Software for CX Cloud customers, ensuring seamless data streaming and secure data...
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Talent Acquisition Specialist, Mexico Operations
hace 2 semanas
Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoAbout the Role:We are seeking a highly skilled Talent Acquisition Specialist to join our Mexico Operations team. As a key member of our recruitment team, you will be responsible for cultivating talent sourcing channels, developing relationships with hiring managers, and closing searches against tight deadlines.Key Responsibilities:Contribute to developing...
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Americas Marketplaces Business Development Specialist
hace 4 semanas
Xico, México Hewlett Packard A tiempo completoAmericas Marketplaces Business SpecialistThe Americas Marketplaces Business Specialist is a key contributor to the Omni-Channel Americas Marketplaces Team, reporting directly to the Manager team and covering HP Personal Systems, Printing, and Printing Supplies, HyperX, and Poly categories. In this role, the Americas Marketplaces Business Specialist...
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Tax Compliance Specialist
hace 2 semanas
Xico, México Ikano-Retail A tiempo completoJob Title: Tax Compliance Specialist - MexicoJob Summary: We are seeking a highly skilled Tax Compliance Specialist to join our team in Mexico. The successful candidate will be responsible for managing the tax reporting compliance process, collaborating with the finance team, and ensuring full compliance for Ikano companies.Key Responsibilities:Lead monthly...
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Enterprise Support Specialist
hace 2 semanas
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Central Operations Specialist
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Xico, México Lovisa A tiempo completoRole Overview:The Central Operations Specialist will serve as the central point of contact for new store openings in the Americas. This individual will oversee all aspects of store openings from project initiation to post-opening processes. The specialist will collaborate closely with various departments to ensure smooth operations and maintain open...
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Business Operations Specialist
hace 2 semanas
Xico, México Mufg Mexico A tiempo completo**Empowering Success with MUFG Mexico**At MUFG Mexico, we're seeking a skilled Business Operations Specialist to drive our success. As a key member of our team, you'll play a vital role in supervising planning, conducting administrative duties, including project management, and ensuring the smooth operation of our systems.Main Responsibilities:Supervise...