Accounting Clerk

hace 7 días


Guadalajara, Jalisco, México Arrive Logistics A tiempo completo
About the Role

We are seeking a highly organized and detail-oriented Accounting Clerk to join our team at Arrive Logistics. As an Accounting Clerk, you will play a critical role in ensuring the smooth operation of our Accounts Payable functions.

Key Responsibilities
  • Provide exceptional customer service by responding to inbound inquiries from carriers in a timely and professional manner.
  • Assist in resolving carrier bill exceptions and collaborate with multiple departments to provide timely resolution on inquiries.
  • Track and monitor outstanding assigned issues to ensure prompt resolution.
  • Execute administrative tasks, including document retrieval and navigation of multiple programs to validate payment details and documents.
  • Efficiently escalate higher-level issues to the correct specialists and represent the Arrive brand through transparent and professional communication with carriers via phone and email.
  • Review carrier accounts within TriumphPay to ensure they are registered and collect updated accounting email contacts as needed.
  • Upload documents and enter information into customer-specific portals.
  • Assist with the daily load audit and clean up and maintenance of Triumph Pay Audit queues.
Requirements
  • English fluency (B2 High - C1)
  • Previous accounts payable experience preferred.
  • 1 year of experience in a service-oriented role preferred.
  • Proven ability to multi-task effectively in a fast-paced environment.
  • Ability to remain calm and professional in tense situations.
  • Self-starter with the ability to work independently and as a team.
  • Able to problem-solve independently or collaboratively, depending on the situation.
  • Strong verbal and written communication skills.
  • Intermediate knowledge of Microsoft Excel and GMail.
  • Highly organized with excellent time management skills and a high degree of accuracy and attention to detail.
What We Offer
  • Take advantage of our benefits, including monthly grocery vouchers, vacation days, savings fund, medical insurance, and more.
  • Enjoy a casual dress code and a fun, collaborative work environment.
  • Participate in office-wide engagement activities, team events, happy hours, and more.
  • Work in our new Guadalajara office, located in Torre 1500, within the plaza, with easy access to cafes and local restaurants.
  • Start your morning with free coffee and maximize your wellness with free counseling sessions through our Employee Assistance Program.
  • Get paid to work with your friends through our Referral Program.

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