Oracle Financials Techno Functional Support Specialist

hace 2 meses


Ciudad de México, Ciudad de México Azka IT Consulting A tiempo completo

Azka IT Consulting is a leading IT consulting firm that connects top IT talent with businesses in Latin America and the United States.

We are seeking a highly skilled Oracle Financials Techno Functional Support Specialist to join our team.

The primary role of a Support engineer is to troubleshoot and resolve complex techno-functional issues, leveraging their expertise in Oracle products, problem-solving skills, and customer interaction/service expertise.

Key responsibilities include:

  • Providing exceptional customer service support and resolving functional and technical issues of complex service requests.
  • Diagnosing and resolving issues related to Oracle Cloud Financial Applications, including GL, AP, AR, FA, IBY, PA, CST, ZX, and PSA.
  • Offering implementation advice to customers on how to meet their business scenarios using Oracle Cloud Financials, based on their strong knowledge of financial business processes and concepts.
  • Developing and maintaining technical skills in SQL, PLSQL, OTBI/BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration, and Personalization.

Requirements:

  • Strong knowledge of financial business processes and concepts.
  • Implementation/Support experience on Cloud Financial Modules.
  • Hands-on experience in at least one of the following modules: GL, AP, AR, FA, IBY, PA, CST, ZX, and PSA.
  • Ability to relate product functionality to business processes and offer implementation advice to customers.
  • Technical expertise in SQL, PLSQL, OTBI/BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration, and Personalization.


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