Oracle Financials Techno Functional Support Specialist
hace 2 meses
Azka IT Consulting is a leading IT consulting firm that connects top IT talent with businesses in Latin America and the United States.
We are seeking a highly skilled Oracle Financials Techno Functional Support Specialist to join our team.
The primary role of a Support engineer is to troubleshoot and resolve complex techno-functional issues, leveraging their expertise in Oracle products, problem-solving skills, and customer interaction/service expertise.
Key responsibilities include:
- Providing exceptional customer service support and resolving functional and technical issues of complex service requests.
- Diagnosing and resolving issues related to Oracle Cloud Financial Applications, including GL, AP, AR, FA, IBY, PA, CST, ZX, and PSA.
- Offering implementation advice to customers on how to meet their business scenarios using Oracle Cloud Financials, based on their strong knowledge of financial business processes and concepts.
- Developing and maintaining technical skills in SQL, PLSQL, OTBI/BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration, and Personalization.
Requirements:
- Strong knowledge of financial business processes and concepts.
- Implementation/Support experience on Cloud Financial Modules.
- Hands-on experience in at least one of the following modules: GL, AP, AR, FA, IBY, PA, CST, ZX, and PSA.
- Ability to relate product functionality to business processes and offer implementation advice to customers.
- Technical expertise in SQL, PLSQL, OTBI/BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration, and Personalization.
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