Cloud Support Engineer I
hace 2 días
We are seeking a highly skilled Cloud Support Engineer I to join our team at Amazon Web Services Mexico S. De R.L. De C.V. C68. As a key member of our support team, you will be responsible for providing top-notch support to our customers, ensuring their AWS deployments are running smoothly and efficiently.
Key Responsibilities- Provide timely and effective support to customers via phone, email, and chat channels.
- Collaborate with cross-functional teams to resolve complex technical issues and improve overall customer experience.
- Stay up-to-date with the latest AWS services and features, and provide expert guidance to customers on best practices and deployment strategies.
- Develop and maintain knowledge of AWS services, including deployment and devops tools.
To be successful in this role, you will need:
- A minimum of 1 year of related professional experience in a cloud support or engineering role.
- A bachelor's degree in engineering, computer science, mathematics, or a related field.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic and innovative company.
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