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Cloud Support Engineer I
hace 2 meses
As a Cloud Support Engineer at Amazon Web Services Mexico S. De R.L. De C.V. - C68, you will play a critical role in providing exceptional support to our customers. Your primary responsibility will be to act as the Cloud Ambassador across AWS products, ensuring our customers have the necessary tools and tactics to scale their impact in global markets.
Key Responsibilities- Drive initiatives that improve support-related processes and customer experience, including tutorials, how-to videos, technical articles, and trainings.
- Provide feedback to internal AWS teams on how to improve our services and work on complex customer problems spanning multiple AWS services.
- Continuously learn groundbreaking technologies and develop new technical skills and professional competencies.
- Act as an interviewer in hiring processes and coach/mentor new team members.
We are an inclusive team culture that values diversity and promotes a work environment where everyone feels welcome and empowered to contribute. At AWS, we are committed to furthering our culture of inclusion and ensuring that our workplace is a place where everyone can thrive.
