Sales Team Lead Professional

hace 3 días


Xico, México Marriott International, Inc A tiempo completo
About the Role

We are seeking an experienced Sales Team Lead to join our team at Marriott International, Inc. As a key member of our sales team, you will play a vital role in driving sales growth and exceeding customer expectations.

Job Description

Key Responsibilities:

  • Assist management in training and motivating employees to ensure they have the skills and knowledge required to provide exceptional customer service.
  • Serve as a role model for our team members, demonstrating a commitment to delivering outstanding results and upholding our company values.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge guests according to company standards, ensuring a warm and welcoming experience for all visitors.
  • Anticipate and address guests' service needs, providing prompt and efficient solutions to meet their requirements.
  • Thank guests with genuine appreciation, recognizing and rewarding them for their loyalty and patronage.
  • Develop positive working relationships with colleagues, supporting team goals and objectives.
  • Listen to employee concerns, addressing issues promptly and fairly to maintain a positive and productive work environment.
  • Monitor performance to ensure quality expectations and standards are met, identifying areas for improvement and implementing corrective action as needed.
Requirements

To be successful in this role, you will require:

  • A high school diploma or equivalent qualification.
  • At least 2 years of related work experience in a sales or customer-facing role.
About Us

Marriott International is an equal opportunity employer, committed to creating a diverse and inclusive workplace culture. We believe in hiring talented individuals from a wide range of backgrounds and experiences, and we are proud to be an employer of choice for people with disabilities and veterans.



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