Customer Service Representative Position for Intugo

hace 1 semana


Cd Obregon, Sonora, México intugo A tiempo completo

We are seeking a highly motivated and dedicated individual to join our team as a Customer Service Representative. At Intugo, we value exceptional customer service and strive to provide the best possible experience for our customers.

Job Summary

This role involves handling inbound and outbound calls, emails, and other customer interactions to address inquiries, provide information about our products or services, and follow up on appointments. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong desire to deliver outstanding customer service.

Responsibilities
  • Respond to customer inquiries in a professional manner via phone, email, or chat.
  • Identify customer needs and recommend suitable products or services.
  • Maintain accurate records of customer interactions and transactions.
  • Follow up on unresolved customer issues and ensure timely resolution.
  • Stay updated on product knowledge and company policies to provide informed assistance.
Qualifications
  • High school diploma or equivalent.
  • Prior customer service experience is an asset.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to multitask, prioritize tasks effectively, and work in a fast-paced environment.
  • Proficient computer skills and ability to learn new software applications quickly.
Compensation and Benefits

Intugo offers a competitive salary range of $13,000 - $15,000 per month, depending on experience. Additionally, we provide a comprehensive benefits package, including opportunities for career growth and development.

The estimated salary range is based on industry standards and takes into account the location and job requirements. We strive to offer fair compensation that reflects the value we place on our employees' contributions.



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