Customer Service Representative
hace 1 mes
Customer Service Representative
We are seeking a highly motivated individual to assist customers with their inquiries and provide information about our products or services.
Responsibilities:
- Answer inbound calls and respond to customer inquiries in a professional manner
- Identify customer needs and recommend appropriate products or services
- Keep accurate records of customer interactions and transactions
- Follow up on customer inquiries not immediately resolved
- Maintain a high level of knowledge about our products and services
- Adhere to all company policies and procedures
Qualifications:
- High school diploma or equivalent
- Previous customer service experience is a plus
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficient computer skills and the ability to learn new software applications quickly
- Ability to work in a fast-paced environment
- Strong attention to detail
- Ability to work well in a team environment
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