Customer Service Representative

hace 1 mes


Cd Obregon, Sonora, México intugo A tiempo completo

Customer Service Representative

We are seeking a highly motivated individual to assist customers with their inquiries and provide information about our products or services.

Responsibilities:

  • Answer inbound calls and respond to customer inquiries in a professional manner
  • Identify customer needs and recommend appropriate products or services
  • Keep accurate records of customer interactions and transactions
  • Follow up on customer inquiries not immediately resolved
  • Maintain a high level of knowledge about our products and services
  • Adhere to all company policies and procedures

Qualifications:

  • High school diploma or equivalent
  • Previous customer service experience is a plus
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Proficient computer skills and the ability to learn new software applications quickly
  • Ability to work in a fast-paced environment
  • Strong attention to detail
  • Ability to work well in a team environment


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