Enterprise Trial Success Specialist
hace 1 mes
Motive is seeking a highly skilled Trial Success Manager to lead our proof-of-concept (POC) process and drive trial conversions. As a Trial Success Manager, you will be responsible for managing key elements of our POC process, collaborating with cross-functional teams, and ensuring seamless integration with our product set.
Key Responsibilities:- Manage and support all trial/proof-of-concept activities for Enterprise Account Executives and Sales Engineers.
- Partner in developing and implementing key goals, objectives, and success criteria for each trial.
- Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problems.
- Act as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques.
- Create and deliver effective onsite and web-based training and best practice presentations.
- Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey.
- Communicate updates on major milestones and keeps all stakeholders informed of progress.
- 3+ years of experience in a client-facing role; fast-paced SaaS environment is preferred.
- Project management experience (PMP preferred).
- Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism.
- Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely.
- Bachelor's Degree or equivalent experience.
- Ability to travel ~20%.
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