Enterprise Trial Success Specialist

hace 1 mes


Ciudad de México, Ciudad de México KeepTruckin A tiempo completo
About the Role:

Motive is seeking a highly skilled Trial Success Manager to lead our proof-of-concept (POC) process and drive trial conversions. As a Trial Success Manager, you will be responsible for managing key elements of our POC process, collaborating with cross-functional teams, and ensuring seamless integration with our product set.

Key Responsibilities:
  • Manage and support all trial/proof-of-concept activities for Enterprise Account Executives and Sales Engineers.
  • Partner in developing and implementing key goals, objectives, and success criteria for each trial.
  • Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problems.
  • Act as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques.
  • Create and deliver effective onsite and web-based training and best practice presentations.
  • Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey.
  • Communicate updates on major milestones and keeps all stakeholders informed of progress.
Requirements:
  • 3+ years of experience in a client-facing role; fast-paced SaaS environment is preferred.
  • Project management experience (PMP preferred).
  • Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism.
  • Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely.
  • Bachelor's Degree or equivalent experience.
  • Ability to travel ~20%.


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