Customer Service Representative

hace 1 mes


Ixtapan de la Sal, México Marriott International, Inc A tiempo completo

Job Overview


We are seeking a Customer Service Representative to join our team at the Ixtapan de la Sal Marriott Hotel & Spa. As a key member of our Food and Beverage team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.



About the Role


This role involves processing all payment methods in accordance with Accounting procedures and policies. You will follow property control audit standards and cash handling procedures, obtaining assigned bank and ensuring accuracy of contracted monies. You will also transport bank to/from assigned workstation and set up and organize cashier workstation with designated supplies, forms, and resource materials.



Requirements


To be successful in this role, you should have a high school diploma or equivalent and no prior work experience is required. You should also possess excellent communication skills, both written and verbal, and be able to work effectively in a team environment.



Preferred Qualifications


A high school diploma or G.E.D. equivalent is preferred. No related work experience is required, but supervisory experience is not necessary either. A license or certification is not required for this position.



Compensation and Benefits


The estimated annual salary for this role is approximately $25,000-$35,000, depending on location and experience. Our benefits package includes health insurance, paid time off, and opportunities for career growth and development.



About Us


Marriott International, Inc. is a global hospitality company that operates over 7,000 properties in more than 131 countries. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status.



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