Customer Service Specialist
hace 16 horas
About the Opportunity
Teva Pharmaceuticals is seeking an experienced Customer Service Specialist to join our IT Services and Support team.
Key Responsibilities:
- Provide technical assistance and guidance to end-users on a wide range of products, tools, and services within the IT domain.
- Follow established call flow and service request/incident handling processes, including verifying entitlement, troubleshooting, and resolving issues.
- Utilize technical resources and tools to answer end-user queries and resolve technical issues.
- Identify and resolve technical issues related to product installation, updates, configuration, operation, or performance.
About You
We are looking for an individual with excellent logical reasoning, troubleshooting, and problem determination skills. You should have experience working in a global operations team and be proficient in Remote takeover tools, ITIL (IT Infrastructure Library), and ServiceNow or similar Incident Management Tools.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field with an IT certificate/diploma.
- 1-3 years of experience as a Technical Service Desk agent.
- Excellent communication and interpersonal skills.
- Knowledge of networking, email tools, operating systems, and instant messaging platforms.
About Our Company
Teva Pharmaceuticals is a leading pharmaceutical company dedicated to improving people's lives through innovative healthcare solutions.
What We Offer
We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience.
-
Customer Service Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Nasdaq A tiempo completo**Customer Service Specialist Role**At Nasdaq, we are seeking a highly skilled Customer Service Specialist to join our team. This role is responsible for providing exceptional customer service to our clients, ensuring their needs are met with the highest level of satisfaction.**Key Responsibilities:**Respond to customer inquiries and resolve issues in a...
-
Customer Service Excellence Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Ria A tiempo completoJob OverviewRia is a leading money transfer company committed to providing exceptional service excellence and competitive remittance payment services. We are seeking a skilled Customer Service Excellence Specialist to play a critical role in ensuring customer satisfaction.
-
Customer Service Delivery Specialist
hace 6 días
Ciudad de México, Ciudad de México WTW A tiempo completoJob OverviewWe are seeking a highly skilled Customer Service Delivery Specialist to join our team at WTW. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical support to internal and external clients.
-
Customer Service and Sales Specialist
hace 1 semana
Ciudad de México, Ciudad de México Continental A tiempo completoJob OverviewWe are looking for a highly motivated Customer Service and Sales Specialist to join our team at Continental. This role is perfect for someone who is passionate about delivering exceptional customer service and sales skills.
-
Customer Service Process Specialist
hace 1 mes
Ciudad de México, Ciudad de México Kellanova A tiempo completoJob SummaryWe are seeking a highly skilled and motivated Customer Service Process Specialist to join our team at Kellanova. In this role, you will play a key part in managing the end-to-end order process and providing exceptional internal and external customer service. You will be responsible for developing solutions and becoming a process expert through...
-
Water Solutions Customer Service Specialist
hace 1 semana
Ciudad de México, Ciudad de México Watts Water Technologies Latin America S.A C.V. A tiempo completoWe are seeking an experienced and skilled Water Solutions Customer Service Specialist to join our team at Watts Water Technologies Latin America S.A C.V.About the RoleAs a Water Solutions Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients across the region. You will work closely with our sales team...
-
Customer Service Specialist III
hace 1 mes
Ciudad de México, Ciudad de México Watts Water Technologies A tiempo completoJob Title: Customer Service Specialist IIIWe are Watts Water Technologies, a leading provider of water solutions. Our team is dedicated to delivering exceptional customer service and support.Job Summary:As a Customer Service Specialist III, you will be the primary point of contact for our customers in the Plumbing and Heating industry. You will be...
-
Customer Service Liaison Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Xe A tiempo completoWe're looking for a talented Customer Service Liaison Specialist to join our Xe team. As a key member of our customer support team, you'll play a critical role in delivering exceptional customer experiences.Key Responsibilities:Respond to inbound customer support enquiries from our global customer base.Develop deep rapport with customers, providing trusted...
-
Customer Service Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Ria A tiempo completoRia, a global leader in remittances, is seeking an exceptional Customer Service Specialist to join its dedicated team. This role involves providing outstanding service to customers by answering questions, handling complaints, and troubleshooting problems with our products and services.The ideal candidate will be polite, professional, and able to work closely...
-
Customer Service Operations Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Indie Campers A tiempo completoIndie Campers is a dynamic and innovative company offering a unique opportunity for an experienced Customer Service Operations Specialist to join our team.We are looking for someone with previous experience in operations and customer service roles, fluent in English, who can work effectively in a fast-paced environment.What You Will Do:Provide exceptional...
-
Customer Service Representative
hace 2 semanas
Ciudad de México, Ciudad de México Michelin A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team as an OE Solution Specialist.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
-
Customer Service Representative Associate Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Fedex Lac A tiempo completoAbout FedEx LacAt FedEx Lac, we're committed to delivering exceptional customer experiences. As a world-class company, we've earned recognition as a great place to work and a technology innovator.Job SummaryWe're seeking an experienced Customer Service Representative Associate Specialist to join our team. In this role, you'll be responsible for providing...
-
Customer Service Representative
hace 3 semanas
Ciudad de México, Ciudad de México North American Production Sharing A tiempo completo**Job Summary**This position coordinates and executes functions required to service the PEM, SI and MicroPem customer base. The Inside Account Specialist coordinates the transfer of information from support departments such as Operations, Planning, Engineering and Quality to the customer. The Inside Account Specialist also executes order entry,...
-
Customer Service Operations Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Ria A tiempo completoWe are seeking a skilled Customer Service Operations Specialist to join our Ria team in Mexico. This is an exciting opportunity for individuals who thrive in customer-facing roles and enjoy working collaboratively with others.**Job Summary**The successful candidate will provide exceptional customer support, resolving queries and ensuring seamless...
-
Real Estate Disposition Specialist Lead
hace 2 semanas
Ciudad de México, Ciudad de México HYPR Service A tiempo completoUnlock Your Potential as a Real Estate Disposition Specialist with HYPR ServiceAbout HYPR Service:HYPR Service is a reputable recruitment agency specializing in connecting exceptional talent with outstanding opportunities in the United States. We pride ourselves on identifying and placing top-tier professionals across various industries, ensuring our clients...
-
Customer Service Operations Specialist
hace 15 horas
Santiago de Querétaro, Querétaro de Arteaga, México EagleBurgmann A tiempo completoCompany OverviewEagleBurgmann seeks a skilled professional to join our team as a Customer Service Operations Specialist. This role is responsible for delivering exceptional customer service and support to clients across various industries.
-
Bilingual Customer Experience Specialist
hace 1 mes
Ciudad de México, Ciudad de México Maersk A tiempo completoAt Maersk, we're committed to delivering exceptional customer experiences through our Global Service Center in Mexico City, Mexico, and a satellite office in Santos, Brazil. We're seeking a talented professional to join our team as a Bilingual Customer Experience Specialist.As a key member of our contact center team, you'll be responsible for providing...
-
Customer Service Excellence Specialist
hace 1 semana
Ciudad de México, Ciudad de México Emplifi A tiempo completoAbout the RoleAs a Senior Technical Support Specialist at Emplifi, you will play a critical role in delivering exceptional technical support and guidance to our customers. Your responsibilities will include troubleshooting, diagnosing, and resolving customer issues, all while ensuring an outstanding level of customer satisfaction.This role demands not only...
-
Customer Service Representative
hace 3 semanas
Ciudad de México, Ciudad de México nVent A tiempo completoWe're seeking a skilled Customer Service Representative to join our team at nVent. As an electrical solutions specialist, you will be responsible for delivering exceptional customer service and support.Key Responsibilities:Provide timely and accurate order management, including entry into the ERP system.Manage customer back orders and lead-time inquiries,...
-
Automation Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoAbout Nuvit ServiceNuvit Service is a leading company in the industry, providing innovative solutions to our clients. We are committed to delivering high-quality services and exceeding customer expectations.