IT Operations Specialist
hace 1 semana
At TE Connectivity, we're committed to creating a safer, more sustainable, and connected world. As an IT Operations Analyst II, you'll play a critical role in supporting our hardware installation and configuration, as well as ongoing maintenance of our computer and data center infrastructure.
Key Responsibilities:- Support hardware installation and configuration, and ongoing maintenance of the computer and MDF.
- Monitor and troubleshoot equipment, and assist with logging and documentation.
- Coordinate, diagnose, and troubleshoot employee issues with personal computers, mobile devices, printers, and related systems.
- Provide support services to employees with technical problems and information technology issues involving desktop, laptop, or network services.
- Develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support.
- Responsible for IT and Cybersecurity local audits; comply with IT and Business policies, procedures, and service guidelines.
- Bachelor's Degree in Computer Systems Engineering or related field.
- Minimum 3-5 years of experience as an IT Analyst.
- Advanced/Fluent English language skills.
- Technical skills: Network, Telecomm, Structured Cabling, Windows, Milestone, Infinias, Mobile devices, Office 365, Backup tapes handling, PC Support.
- Soft skills: Problem Solving, Priority setting, Action Oriented, Approachability, Drive for results, Customer Service, Communication Skills.
- Integrity, Accountability, Inclusion, Innovation, Teamwork.
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