IT Operations Specialist

hace 2 meses


Santiago de Querétaro, Querétaro de Arteaga, México TE Connectivity A tiempo completo
Job Overview

At TE Connectivity, we're looking for a skilled IT Operations Analyst II to join our team. As a key member of our IT Operations team, you will play a critical role in ensuring the smooth operation of our computer and data center infrastructure.

Key Responsibilities:

  • Support hardware installation and configuration, as well as ongoing maintenance of the computer and MDF.
  • Monitor and troubleshoot equipment, and assist with logging and documentation.
  • Coordinate, diagnose, and troubleshoot employee issues with personal computers, mobile devices, printers, and related systems.
  • Provide support services to employees with technical problems and information technology issues involving desktop, laptop, or network services.
  • Develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support.

Requirements:

  • Bachelor's Degree in Computer Systems Engineering or related field.
  • Minimum 3-5 years of experience as an IT Analyst.
  • Advanced/Fluent English language skills.

Competencies:

  • Technical skills: Network, Telecomm, Structured Cabling, Windows, Milestone, Infinias, Mobile devices, Office 365, Backup tapes handling, PC Support.
  • Soft skills: Problem Solving, Priority setting, Action Oriented, Approachability, Drive for results, Customer Service, Communication Skills.

What We Offer:

At TE Connectivity, we value Integrity, Accountability, Inclusion, Innovation, and Teamwork. If you're a motivated and detail-oriented individual with a passion for IT operations, we encourage you to apply for this exciting opportunity.



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