Implementation Specialist
hace 3 días
An Implementation Consultant - Food & Beverage Systems is responsible for the installation, education, and project management of Oracle Hospitality Food & Beverage solutions and its associated interfaces.
Key Responsibilities- Install and configure the Oracle Hospitality F&B product suite.
- Impart specific knowledge related to restaurant operating procedures.
- Work with the My Oracle Support global support system and Support organization on escalating client issues.
- Collaborate with the customer and the broader Oracle Hospitality F&B team to ensure service level requirements are exceeded.
- Participate in quality assurance of new product and/or version release software when required.
- Previous experience with the Oracle Hospitality Simphony Point-of-Sale or similar F&B Point-of-Sale software products.
- Tertiary qualification in a Technical or Hospitality Management field.
- Knowledge of manual Food & Beverage procedures.
- Familiarity with relational database management systems such as Oracle 12c, 19c Database Server is preferred.
- Good working knowledge of TCP/IP networks, PC's and troubleshooting techniques.
- Good knowledge of Hardware - Workstations, Printers and any peripherals.
- Analytical problem-solving skills.
- Project Management skills.
- Strong presentation and interpersonal skills.
- Superior communication skills, written and verbal.
Applicants are required to read, write, and speak the following languages:
- English
- Spanish
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