Customer Service Specialist

hace 4 días


Guadalajara, Jalisco, México Ntt Data Services A tiempo completo

Ntt Data Services is seeking a highly motivated Customer Service Specialist to join our team in Guadalajara, Mexico. As a key member of our support team, you will be responsible for providing top-notch service to our clients and helping us maintain our reputation as a leading IT services provider.

Compensation

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, as well as additional benefits such as:

  • Grocery tickets worth 12% of base salary
  • 30 days of Christmas bonus
  • 10 days of vacations
  • 50% Vacation bonus
  • Savings Funds
  • 5 personal days per year
Job Description

In this role, you will provide technical support to our clients via phone, email, and other channels. You will also be responsible for:

  • General L1 support for hardware and MS Office packages
  • Advance technical support for in-house applications and developments
  • Documenting troubleshooting steps and detailed descriptions of customer incidents and requests
Requirements and Qualifications

To be successful in this role, you will need:

  • Advanced English skills
  • 6 months of experience in customer service
  • Availability to work 45 hours per week, including afternoon and night shifts
About Ntt Data Services

We are a global business and IT services provider specializing in digital, cloud, and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are an equal opportunity employer and welcome applications from diverse candidates.



  • Guadalajara, Jalisco, México Vishay A tiempo completo

    Guadalajara, MX | Customer ServiceAt Vishay, we're seeking a talented Customer Service Specialist to join our Inside Sales team. Key responsibilities include investigating prospective accounts, approaching customers remotely to identify new leads or up-selling/cross-selling opportunities, and introducing customers to our product and after-sales service...


  • Guadalajara, Jalisco, México Wipro Limited A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Service Liaison Specialist to join our team at Wipro Limited.Salary: $55,000 - $65,000 per annumLocation: Guadalajara, MexicoJob DescriptionAs a Customer Service Liaison Specialist, you will be responsible for ensuring accurate resolution of transactions and processing tasks according to standard operating...


  • Guadalajara, Jalisco, México Customer Service Is A tiempo completo

    Compañía: Customer Service ISLugar de trabajo: Guadalajara, JaliscoSueldo estimado: $25,000 - $35,000 MXN mensualesDescripción del puestoEn Customer Service IS buscamos a un Agente de Servicio al Cliente Bilingüe para unirse a nuestro equipo en Guadalajara, Jalisco. Como parte de nuestro equipo, serás la conexión vital entre nuestra empresa y nuestros...


  • Guadalajara, Jalisco, México Sparrow Search A tiempo completo

    Company OverviewSparrow Search is a leading company in the industry, committed to delivering exceptional customer experiences.SalaryThe estimated annual salary for this position is between $348,000 and $420,000, depending on location and experience.Job DescriptionWe are seeking a highly skilled Customer Service Experience Specialist to join our team. As a...


  • Guadalajara, Jalisco, México Prime Home Health A tiempo completo

    Job SummaryAt Prime Home Health, we are seeking a highly skilled and professional Customer Service Representative - Telecommunications Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients by answering incoming calls in a timely and courteous manner.About the...

  • Customer Service Liaison

    hace 3 semanas


    Guadalajara, Jalisco, México New Alliance Insurance Brokers, Inc A tiempo completo

    **Elite Customer Service Representative Wanted**New Alliance Insurance Brokers, Inc is a leading company in its field seeking an experienced individual to provide top-notch customer service to our USA business owner clients.We offer a competitive starting salary of $17,500.00 - $21,000.00 per month and growth opportunities.Job Description:We are looking for...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    **About Our Client**We provide premier heating, air conditioning, plumbing, drain cleaning and sewer services. Our goal is to deliver exceptional service to our customers while maintaining a positive work environment for our employees.**Job Overview**As a key member of our customer support team, you will be responsible for resolving customer complaints and...

  • Service Desk Specialist

    hace 2 semanas


    Guadalajara, Jalisco, México Cognizant A tiempo completo

    We are looking for a highly skilled Service Desk Specialist to join our team at Cognizant. As a Service Desk Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary objective will be to ensure that all incidents are resolved efficiently and effectively, adhering to our defined SLAs and...


  • Guadalajara, Jalisco, México Ecolab A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Service Specialist to join our team as a Food Safety Expert. In this role, you will be responsible for providing exceptional customer service to store customers, ensuring their food safety and compliance needs are met.Job DescriptionThe ideal candidate will have a strong background in...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareHelpware is a leading technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. We provide exceptional Customer Experience & Operational Support for modern companies by leveraging our empowered teams, innovative solutions, and technologies.We are growing our Guadalajara, Mexico team and seeking experienced...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    Helpware is a technology-driven company providing Customer Experience & Operational Support for modern companies. Our team of professionals leverages empowered teams, innovative solutions, and technologies to deliver best-in-class services.About the Role:We are seeking an experienced Customer Experience Specialist to join our Helpware team in Guadalajara,...


  • Guadalajara, Jalisco, México Carrier Y Hermanos, S.A. De C.V. A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Sales Specialist to join our team at Carrier Y Hermanos, S.A. De C.V.Key Responsibilities:To deliver exceptional customer service, ensuring that all customer interactions are positive and engaging.To promote products and services effectively, understanding customer needs and preferences.To...


  • Guadalajara, Jalisco, México Tata Consultancy Services A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team in Guadalajara, Mexico. The ideal candidate will have a minimum of 1 year of experience in customer service and possess excellent communication skills in English.


  • Guadalajara, Jalisco, México Vishay A tiempo completo

    Job Overview:Vishay is seeking a highly skilled and motivated Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Investigate prospective accounts and approach customers remotely to identify new leads or up-selling/cross-selling...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    About the RoleWe are seeking a skilled Customer Support Specialist to join our team in the Contact Center. As a key member of our operations team, you will be responsible for delivering exceptional customer service and support to our clients.Job DescriptionIn this role, you will be the primary point of contact for customers, providing technical assistance...


  • Guadalajara, Jalisco, México Ccsi Call Center Services International A tiempo completo

    At CCSI Call Center Services International, we strive to be the go-to near-shore solution for companies seeking exceptional customer service.We're committed to fostering a great work environment through quality, growth, collaboration, and responsibility.CSSI has over 11 years of experience partnering with U.S. contact centers in various industries, including...


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    Job OverviewWe are seeking a skilled Customer Support Specialist to join our Provider Clinical Service Desk team. This is an exciting opportunity to work in a fast-paced call center environment, providing exceptional support to our customers 24/7.Key Responsibilities:Resolve customer incidents in a timely and efficient manner.Track and document comments,...


  • Guadalajara, Jalisco, México Paystand A tiempo completo

    We are looking for a talented Customer Support Specialist to join our team in beautiful Santa Cruz. As a key member of our support team, you will play a vital role in helping customers resolve technical issues with our Payments as a Service platform.About PaystandPaystand is a leading provider of transformative


  • Guadalajara, Jalisco, México Cognizant A tiempo completo

    Job OverviewCognizant is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service unit, you will be responsible for providing exceptional support to our clients.Key ResponsibilitiesProvide timely and accurate information to customers regarding products and services.Resolve customer issues efficiently...


  • Guadalajara, Jalisco, México F5 A tiempo completo

    At F5, our mission is to empower a diverse community where each individual can thrive. We believe that exceptional customer service is the key to achieving this goal.The Challenge You Get to AccomplishWe are seeking a highly motivated and organized Customer Service Excellence Specialist to join our F5 Support Center team. As a key member of our team, you...