IT Specialist

hace 1 semana


Xico, México Kohler A tiempo completo
About the Role

We are seeking a highly skilled IT Specialist to join our team at Kohler. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our IT systems and providing top-notch support to our users.

Key Responsibilities
  • Administer the VIS System, setting up user profiles, printer profiles, and locations.
  • Implement and maintain computer systems and/or programs and associated hardware, as required.
  • Coordinate tests and observe the initial use of the system to ensure it performs as planned.
  • Repair, maintain, and administer all hardware equipment, especially related to VIS (printers, scanners, cords, and wedges).
  • Maintain all Zebra thermal transfer bar code printers in good condition, ensuring the quality of printing (bar code).
  • Contact the Service Desk about new associates and problems with VIS.
  • Carry out preventive maintenance of production equipment (PCs, terminals, scanners, printers, and handhelds).
  • Ensure the correct operation of scanners and send scanners back for repair as necessary.
  • Provide guidance and direction on how to analyze problems and develop solutions related to the VIS system. Train new users and support current users with new reports.
  • Test new versions of VIS, verify the operation and quality of the new version to determine if it is accepted or rejected.
  • Advise and/or respond to emergencies on a 24-hour basis as needed.
  • May act as a mentor to junior system analysts.
Requirements
  • Education: Preference for a Bachelor's degree in computer systems.
  • Experience: Preference for minimum 4 years of experience in systems and programming. Experience in manufacturing production systems a plus.
  • Skills:
    • Abstract Reasoning Ability
    • Thoroughness
    • Cautiousness
    • Self-Structure
    • Urgency
    • Aggressiveness
    • Assertiveness
    • Energy
    • External Structure
    • Idea Orientation
  • Behaviors:
    • Persistent
    • Recognizes problems, issues, and opportunities
    • Gathers and analyzes data
    • Creates new concepts and approaches to solve problems
    • Learns from mistakes
    • Independently sets goals, objectives, and priorities

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