Check Cashing Service Representative
hace 7 días
**Job Summary**
We are seeking a skilled Check Cashing Service Representative to provide exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to incoming calls and provide accurate information to customers.
- Verify customer information and conduct full check verification when necessary.
- Collaborate with issuers to verify check information and process transactions.
- Identify and propose solutions to management for any problems or issues.
- Meet quality assurance requirements and key performance metrics.
Requirements:
- At least one year of experience in customer service in a call center environment.
- Excellent phone etiquette and experience dealing with difficult customers.
- Positive attitude and analytical skills.
- Check cashing or banking experience preferred.
Benefits:
- Competitive salary.
- 1 month of Aguinaldo (Christmas bonus).
- 15 days' vacation.
- Life insurance.
- Food vouchers.
- Work-life balance.
Ria is an equal-opportunity employer and values diversity. We provide equal opportunities to all employees and applicants, regardless of their background.
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