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Credit and Collections Specialist
hace 2 meses
We are seeking a highly skilled Credit and Collections Specialist to join our team at 0360 BSS Mexico. As a key member of our finance department, you will be responsible for executing collections to achieve targets, delivering exceptional service to our internal and external customers, and maintaining strong communication with various stakeholders.
Key Responsibilities- Portfolio Management: Oversee and manage a portfolio of accounts, ensuring timely and effective collections.
- Communication and Dispute Resolution: Communicate with customers to clarify disputes and resolve issues related to collections.
- Collaboration with Cross-Functional Teams: Work closely with Sales Controlling, Customer Service, Taxes, Accounting, and other departments to ensure seamless communication and coordination.
- Payment Application and Follow-up: Apply payments and follow up on claims with customers to ensure timely resolution.
- Analysis and Forecasting: Analyze payment trends and forecast collection amounts to inform business decisions.
- Reporting and Auditing: Prepare and submit reports on key performance indicators (KPIs), internal and external audits, and audit reporting.
- Intermediate Excel Skills: Proficient in using Excel to analyze data and prepare reports.
- Strong Communication Skills: Excellent communication and interpersonal skills to interact with internal and external customers.
- Attention to Detail: High level of monitoring and attention to detail to ensure accuracy and efficiency in collections.
- Results-Oriented: Focused on prioritizing tasks and achieving results in a fast-paced environment.
- Language Skills: Intermediate English language skills to communicate effectively with customers and stakeholders.
