HR Compliance and Service Enhancement Specialist

hace 4 días

Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

About the Role

This position is responsible for conducting HR processes such as I9 verification, employee data management, and compliance. The role also advises on service enhancements, manages employee records, collaborates on process improvements, and maintains control standards.

Responsibilities

  • Provides support and processes HR activities including I9 process for new-hires, rehires, International transfers, re-verifications, onboarding activities, data changes, etc.
  • Initiates, reviews, and approves daily HR system transactions, ensuring compliance with policies and procedures.
  • Overses employee records, ensures information is accurate and up-to-date, and supports audits, government surveys, and reporting.
  • Serves as a consultant to departments outside of the shared services program to help streamline and improve HR processes and procedures and to provide training on best practices.
  • Maintains organization's internal HR control standards, including timely implementation of internal audit points together with any issues raised by external regulators as applicable.
  • Works with shared services managers to improve processes and systems to deliver a positive experience throughout the employee's lifecycle.
  • Contributes to educating HR generalists, people managers, and employees on practices and tools to encourage them to resolve issues on their own through HR systems and platforms.
  • Provides orientation to new hires and delivers training for new processes, programs, and platform rollouts.
  • Ensures exceptional service by promptly and accurately responding to questions by employees via HR platform where country-specific HR knowledge or solutions are required and updates knowledge database articles.
  • Supports projects including acquisition deals, representing the HR Global Services organization as needed.

Education and Experience

The ideal candidate will have a four-year or graduate degree in Human Resources, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 2-4 years of work experience, preferably in customer service, or a related field or an advanced degree with little or no work experience.

Salary Information

The estimated annual salary for this position is between $60,000 to $90,000 based on the company location and industry standards.

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