HR Service Center Associate

hace 6 días

Tlaquepaque, Jalisco, México Arrow Electronics A tiempo completo

About Arrow Electronics

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.

As a leading technology manufacturer and service provider, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers.

With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life.

The company maintains 228 locations worldwide, serving over 90 locations.

A Fortune 109 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics.

Arrow provides specialized services and expertise across the entire product lifecycle.

Our next HR Associate will be a part of our Corporate HR Team within our HR Solutions Center in Mexico.

This is an exciting team to be a part of, as you get to work with many aspects of HR and support many people throughout the organization.

We're looking for a candidate who has HR experience, working with Mexico and US inquiries, but is looking to learn, grow and would like a long-term career in HR.

Responsibilities

  1. Respond to questions on basic HR practices, process and policies, available for Mexico and USA, via multiple channels within our HR Solutions center.
  2. Answer basic HR policy-related questions for managers, employees and coworkers in Mexico and USA and escalate as appropriate.
  3. Fields general, straightforward inquiries from candidates, recruiters, and hiring managers; escalates inquiries to senior team members and/or management as necessary.
  4. Educate clients in Mexico of services available to them and ensure accountability towards self-service tools such as Workday, My Connect, and other systems.
  5. Participates in special projects and performs other duties as assigned.
  6. Utilize Workday to process specific employee-related transactions, in addition to auditing work performed by other members of the team.
  7. Continuously create and define process improvement.

Requirements

  1. Excellent verbal and written communication; must be fluent in English.
  2. Desirable minimum 1 year of HR service center experience in Mexico and USA's inquiries.
  3. Bachelor's degree in HR or business-related field required.
  4. Proficient with Microsoft Office products, such as Word, Excel, and Outlook.
  5. Skilled in preparing clear and concise documents, including, but not limited to, correspondences and other written materials.
  6. Ability to establish and maintain effective working relationships in a team environment.
  7. Ability to prioritize, organize, and perform multiple work assignments simultaneously while meeting assigned deadlines.
  8. Ability to maintain confidentiality and handle highly sensitive/confidential information.
  9. Ability to demonstrate effective customer services skills.
  10. Knowledge of and the ability to demonstrate effective office practices and etiquette.
  11. Highly prefer experience with applicant tracking systems (ATS), SharePoint, Workday.

What's In It for you?

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.

We offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  1. 30 days of Christmas bonus
  2. 40% vacation premium
  3. 12 vacation days
  4. Vison Assistance
  5. Life Insurance
  6. Healthcare Insurance
  7. Food/Pantry Vouchers
  8. Restaurant Vouchers
  9. Savings Fund
  10. Growth Opportunities, and more

Work Arrangement:

Hybrid: 3 days in office / 2 days work from home

Annual Hiring Range/Hourly Rate:

$17,000.00 - $20,000.00 MXN Monthly

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

#LI-JB1

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