Senior Sales Lead Officer
hace 1 mes
The Senior Sales Lead Officer at CitiGroup is a senior-level position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location. The overall objective is to utilize a wide range of product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs.
Key Responsibilities:
- Assist the Division Manager and Area Directors in sales, marketing, identifying new market opportunities, and other business development activities.
- Work with area Directors on integration of sales processes and assist in other sales and marketing programs such as Division and National campaigns and Client Experience.
- Manage Division consumer pipeline products.
- Coach area Managers and Branch Managers to guide staff in improving sales and customer experience.
- Partner with peers in other lines of business to maintain relationships with customers and optimize results.
- Develop and maintain relationships with Sales Directors and circulate best practices from the Division.
- Communicate messages and priorities, such as business strategy, customer offers, and marketing campaigns to staff.
- Develop and maintain key relationships and business contacts within the community and targeted industry segments to create growth opportunities.
- Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
Requirements:
- 10+ years of relevant experience.
- Experience within sales or marketing management required.
- Working knowledge of the Financial Industry.
- Clear and concise written and verbal communication.
- Demonstrated sales management skills.
- Ability to facilitate coaching, training, and meeting sessions.
- Ability to quickly grasp technical financial information.
Education:
- Bachelor's degree/University degree or equivalent experience.
- Master's degree preferred.
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