ServiceNow Business Process Consultant
hace 2 meses
We are looking for a skilled ServiceNow Business Process Consultant with expertise in ITSM and ITOM to join our team.
About the RoleThe ideal candidate will have strong analytical and problem-solving skills, with the ability to think outside the box. They should have a global mindset and excellent communication skills, with experience working on ServiceNow and gathering requirements.
Key Responsibilities- Deliver workshops and demos to stakeholders and process owners
- Prepare and conduct software/process requirement gathering workshops for IT infrastructure projects
- Develop and implement process improvements using ServiceNow
- Work closely with the team to achieve project goals and objectives
- Professional in technology areas such as System Engineering, Electronic Engineering, or similar
- 5+ years of experience in process development, management, and improvement
- Experience working on ServiceNow and gathering requirements
- Experience working on ITSM on ServiceNow
- Knowledge & experience in Agile Frameworks
- Advanced Excel skills
- ITIL V3 or ITIL V4 certification
- Scrum Product Owner Certification
We provide a competitive compensation package, generous benefits, and a professional and culturally diverse work environment. Our job opportunities allow for remote working, so you can manage your own time.
How to ApplyA phone screen with our TA team to validate your experience and expectations for new opportunities. A technical test and interview with our Service Delivery professionals to measure your skills. A standard background and work reference check. If all the above goes well, you will receive an offer.
This is a remote opportunity.
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