Citi Operations Support Associate 2
hace 1 semana
Citi is a leading global financial services company with operations in over 160 countries. Our mission is to serve as a trusted partner to our clients by delivering innovative financial solutions that meet their evolving needs.
Salary RangeThe estimated annual salary for this position is $55,000-$65,000, depending on location and experience. This figure may vary based on the specific requirements of the role and the individual's qualifications.
Job DescriptionThis entry-level position plays a vital role in supporting the day-to-day operations of our organization. The Ops Support Associate 2 serves as a liaison between various teams, ensuring seamless communication and collaboration. Key responsibilities include:
Key Responsibilities- Identify, analyze, and resolve key issues affecting assigned areas, providing supporting documentation as needed.
- Assist in managing reports, including business reporting, monthly operating reports, and business scorecards, while maintaining clear communication regarding local policies and processes.
- Support the execution and monitoring of processes and data to ensure efficiency and client satisfaction.
- Organize, develop, and maintain Continuity of Business, Resolution planning, and Business Review Templates.
- Monitor compliance with corporate policies and implement corrective actions derived from MCA reviews and other control entities.
- 2-5 years of relevant experience in a fast-paced environment.
- Proficient in Microsoft Office, with intermediate Excel skills.
- Excellent written and verbal communication skills, with the ability to work effectively in a team setting.
- Ability to analyze data, solve problems, and prioritize tasks efficiently.
- Bachelor's degree or equivalent experience in a related field.
Citi is an equal opportunity employer, committed to diversity and inclusion. We strive to create an inclusive environment where all employees feel valued, respected, and empowered to contribute to our success. As a Citi employee, you will have access to a range of benefits, including competitive compensation, comprehensive training programs, and opportunities for career growth and development.
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