Empleos actuales relacionados con Customer Support Specialist - Monterrey, Nuevo León - Blue Yonder
-
Customer Support Specialist
hace 7 días
Monterrey, Nuevo León, México Fry's Electronics A tiempo completoAbout Our JobWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Support Specialist. The ideal candidate will have excellent communication skills and be able to provide prompt and accurate solutions to customers via email, chat, and phone.Key Responsibilities:Interact with customers via email, chat, and phone to...
-
Customer Support Specialist
hace 3 semanas
Monterrey, Nuevo León, México Skidata A tiempo completoSKIDATA Group is a global leader in access control solutions.Our solutions are found in ski resorts, shopping malls, major airports, municipalities, sports stadiums, trade shows and amusement parks around the world.Our department is focusing on Asset Tracking in relation with various markets.Headquartered in Salzburg, Austria, and with 23 subsidiaries around...
-
Operational Support Specialist
hace 2 días
Monterrey, Nuevo León, México Wwex Group A tiempo completoAbout the RoleWe are seeking a detail-oriented Operational Support Specialist to provide excellent customer service and support to our Accounts teams. As a Service Specialist I, you will be responsible for delivering top-notch customer experiences by leveraging continuous improvement, efficiency, and effective communication.Main Duties and...
-
Customer Support Specialist I
hace 3 semanas
Monterrey, Nuevo León, México Uber Freight A tiempo completo**ABOUT THE ROLE**Customer Support Specialist I is a key contributor to our Transportation Management division.The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers.**WHAT THE CANDIDATE WILL DO**- Use TMS to process shipment entries and actively...
-
Customer Support Specialist
hace 1 semana
Monterrey, Nuevo León, México Kudelski SA A tiempo completoWith more than 1900 employees worldwide, 24 locations around the world and 3 business units, the Kudelski Group offers endless opportunities for people to start new journeys, grow and succeed.SHAPE THE FUTURE WITH USKudelski Internet of Things (IoT), a division of the Kudelski Group, designs and delivers security technologies and services to support...
-
Customer Support Specialist
hace 60 minutos
Monterrey, Nuevo León, México Teletrac Navman A tiempo completoJob OverviewWe are seeking a highly motivated Customer Support Specialist to join our team at Teletrac Navman. In this role, you will be responsible for providing exceptional customer support and resolving issues related to our proprietary software and hardware.About the RoleThis is a fantastic opportunity to work with a leading provider of fleet management...
-
Customer Support Specialist
hace 2 semanas
Monterrey, Nuevo León, México Hro A tiempo completoWe are looking for a dynamic **Customer Support Specialist,** who has proven experience performing a wide variety of telephone service transactions and providing member service within the call center environment, to provide customer assistance.**About you**:You are a resource for identifying and resolving member service issues and enhancing the member...
-
Customer Support Specialist
hace 4 semanas
Monterrey, Nuevo León, México Uber Freight A tiempo completo**Horario de trabajo: Matutino****Modelo de trabajo: On site****About the Role**Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics.Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of...
-
Technical Support Specialist
hace 3 días
Monterrey, Nuevo León, México Schneider Electric A tiempo completoAbout the JobWe are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will have a strong background in electrical distribution equipment and excellent technical expertise. You will be responsible for providing fast and effective resolution of customer issues and supporting cross-functional teams to solve...
-
Technical Support Specialist
hace 5 días
Monterrey, Nuevo León, México Polaris Inc. A tiempo completoJob OverviewPolaris Inc. is a global leader in powersports, committed to driving change and innovation. We empower our employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment.The IT Service Desk Support Specialist plays a vital role in supporting Polaris's worldwide IT operations,...
-
Customer Support Specialist Ii
hace 3 semanas
Monterrey, Nuevo León, México Transplace De Mexico A tiempo completo**Vacante para la empresa Transplace de Mexico en Monterrey, Nuevo León**:**Uber Freight**is looking for your talentWe are looking for a**Customer Support Specialist**.**Description**:Carrier Support Representatives for Uber Freight's Digital Brokerage work to improve the carrier experience by providing quality resolutions on live load issues.In this role,...
-
Customer Support Specialist I
hace 2 semanas
Monterrey, Nuevo León, México Transplace A tiempo completoABOUT THE ROLEUber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics.Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and empty...
-
Client Support Specialist
hace 6 días
Monterrey, Nuevo León, México Tata Consultancy Services (Tcs) A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you have a strong background in client-facing roles? If so, we invite you to explore this exciting opportunity with Tata Consultancy Services (TCS).As a Client Support Specialist, you will be responsible for providing high-quality support to our clients. This includes responding to...
-
Customer Support Specialist
hace 2 días
Monterrey, Nuevo León, México Varicent A tiempo completoAbout VaricentWe are a leading provider of Sales Performance Management (SPM) solutions, empowering revenue leaders to design smarter go-to-market strategies and maximize seller performance. Our cutting-edge SaaS technology is trusted by top global industry leaders.Our team is passionate about delivering exceptional customer experiences and driving...
-
Senior HR Support Specialist
hace 2 días
Monterrey, Nuevo León, México Resultscx A tiempo completoCompany OverviewResultsCX is a leading provider of customer experience solutions. Our mission is to help businesses deliver exceptional customer experiences through innovative technologies and strategic partnerships.About the RoleWe are seeking a highly skilled Sr. Hr Specialist to join our team. As a Sr. Hr Specialist, you will be responsible for providing...
-
Operational Customer Support
hace 2 semanas
Monterrey, Nuevo León, México Pro Trans International A tiempo completo**SUMMARY**The Operations Customer Support Specialist (OCS) will be responsible for handling transactional level work on accounts in order to support the AM Team outside of normal business hours.The OCS will work closely with internal operational support teams and SCM/AM teams in order to facilitate communication and handle customer requirements.The OCS will...
-
Technical Support Specialist
hace 4 días
Monterrey, Nuevo León, México Landa Corporation A tiempo completoLanda Corporation seeks a highly skilled Technical Support Specialist to ensure optimal customer satisfaction with our Nanographic Printing presses. As a key member of our team, you will provide first-class technical support to our growing customer base and enhance strong relationships with customers.**Job Summary:**The ideal candidate will have over five...
-
IT Support Specialist
hace 7 días
Monterrey, Nuevo León, México Schneider Electric Gruppe A tiempo completoAt Schneider Electric, we are seeking an IT Support Specialist to join our team. In this role, you will be responsible for providing technical application support for the CRM tool built on Salesforce framework to internal and external users.You will deliver information to improve and enhance customer experience by developing and reviewing knowledge...
-
Technical Support Specialist
hace 2 días
Monterrey, Nuevo León, México Blue Yonder A tiempo completoAbout the Role">This is a unique opportunity to join Blue Yonder's White Glove Support team as a Technical Support Specialist. In this role, you will be part of the Supply Chain execution squad and play a key part in providing value-added rapid deployment and onboarding projects for our WMS (3PL and Retail Shipper) expedited growth customer base.">As a...
-
Customer Success Specialist
hace 4 semanas
Monterrey, Nuevo León, México Worldwide Express A tiempo completoPosted Tuesday, February 11, 2025 at 7:00 AMPURPOSEThe Customer Success Specialist will provide multi-level, operational account execution for GlobalTranz customers to maximize the company value creation and profitability opportunities.The Customer Success Specialist will have a strong customer-focus, attention to detail, and the ability to collaborate...
Customer Support Specialist
hace 1 semana
The Supply Chain Planning Expert will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded throughout the customer value journey with Blue Yonder.
About the Role:
- Provide functional and/or technical support during customer upgrades, deployments, rollouts, and post-production phases.
- Maintain positive customer relationships by resolving conflicts and issues, managing expectations, and instilling confidence in BY Planning Solution Operate Team.
- Advise BY partners and customers on industry best practices and process methodology.
- Document learnings and create knowledge articles for repeated cases.
- Bring in new ideas for automation, re-use and service improvements.
- Understand the SaaS offering, features and functionality deployed for a given customer.
- Work closely with the BY Planning SCPO Solution Experts for complex issue resolution including Product Development.
- Stay up-to-date on the latest BY Planning Solutions.
Requirements:
Experience:
- 1+ years of Supply Chain Planning domain experience.
- 1+ years of experience in the Software/SaaS industry.
- Ideal candidate will have experience working with BY products, specifically Supply Chain Planning solutions.
- Technical experience with BY products preferred specifically Demand, Fulfillment, SCPO Platform.
- Experience with customer/client support in Supply Chain software.
Skills:
- Database programming/Data Modeling using Oracle SQL and MS SQL.
- Working knowledge of middleware (i.e. Weblogic, TomCat).
- Proficiency in Java / J2EE concepts – JDBC, C++.
- Azure Log analysis and networking tools.
- Advanced knowledge with operating systems (e.g. Windows, UNIX, LINUX).
- Experience in scripting languages – Unix Shell Scripting, PowerShell, Python, Perl etc.
Soft Skills:
- Excellent communication and interpersonal skills.
- Ability to work calmly under pressure and meet deadlines.
- Strong multi-tasking skills.
- Self-motivated and quick learner – New technologies, platforms, integrations.
- Flexible hours, including evenings, weekends, as warranted by the situation in critical times or to manage customer escalations.
- Initiative and curiosity.
- Fast-paced environment.
- Independent work without losing team synergy.
- Customer service ethics and core values.
Education:
- Bachelor's degree required, major in Computer Applications, Industrial Engineering, Supply Chain Management, or other equivalent technical fields. Master's degree preferred.
