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Order Management Specialist
hace 2 meses
This position reports to the Order Management Lead and is part of the ELECTRIFICATION team at ABB Schweiz AG.
Key Responsibilities- Ensure the resolution of customer issues, including order, technical, and payment-related issues.
- Provide appropriate solutions for customer requests and coordinate with related teams to ensure complete handling of requests.
- Collect and archive documentation related to orders and record assumptions and decisions made during the process.
- Analyze statistics, including forecasting, pacing, etc., using available tools and collect relevant information.
- Bachelor's degree in Finance, Accounting, Business, or a related field.
- At least 2 years of experience working in a similar position.
- Knowledge of Manufacturing, Quality & Electrical testing Process.
- Strong leadership, attention to detail, self-criticism, and excellent customer service attitude.
- Advanced level of English.
ABB Schweiz AG values diversity and inclusion. We are committed to creating a work environment that is respectful and inclusive of all employees. If you are passionate about working in a dynamic and innovative company, we encourage you to apply for this role.
