Order Management Specialist
hace 4 días
We are seeking a highly skilled Order Management Specialist to join our team at Johnson Controls. As a key member of our sales team, you will be responsible for managing customer orders, sourcing and reservations, and providing proactive and supportive solutions to our customers.
Key Responsibilities- Communicate with factories and branches/agents to ensure order reservations and sourcing are arranged per the customer's requirements.
- Monitor order reservations and work with the sales offices on deadlines to prevent delays that would incur additional costs.
- Work with sales to resolve order problems identified by contract engineering or factory order edit departments.
- Coordinate input of answers or information in IBS as received from the factories and/or transport carriers to ensure Sales' questions are answered.
- Maintain and ensure the ongoing accuracy of information in IBS to be used by the factories.
- Review orders configured in YORKworks/SelNav as needed for details and technical information and contact Marketing on behalf of the customer to resolve YORKworks problems.
- Request revisions to orders as requested for specific technical changes required for manufacture of the units.
- Investigate and expedite factories to assist the customer in resolving requests which may involve under/over shipments, defective material or mis-shipments, in transit damage, etc.
- Coordinate storage arrangements on the customer's behalf when required.
- Coordinate handling and resolution of damaged cargo freight, including securing all necessary documentation from transport companies to assist the customer or corporate logistics in filing damage claims.
- Issue refrigerant and lithium bromide POs.
- Initiate communications with the customer to receive necessary documentation to coordinate arrangements for factory visits or customer witness of factory tests.
- Secure from factories and/or vendors and send to the customer any requested manuals, drawings, QC documentation, starter and/or motor specifications, etc. necessary to fulfill customer requests or order requirements.
- University degree and 4 years suggested minimum experience, or 2 year degree and 6 years suggested minimum experience, or equivalent combination of education and experience.
- Portray a positive attitude that can inspire confidence in the company and department, with both external and internal customers.
- Pursue opportunities and problems with a sense of urgency while having the ability to identify key issues and quickly resolve them.
- Adapt easily to changing circumstances, methods, and processes. Suggest changes to methods and processes and look for improved ways of accomplishing tasks.
-
Order Management Specialist
hace 7 horas
Ciudad Apodaca, Nuevo León, México Abb A tiempo completo**Order Management Specialist**:At ABB, we are committed to driving diversity and inclusion across all dimensions. As an Order Management Specialist, you will be part of a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. Your responsibilities will include providing internal and...
-
Order Management Specialist
hace 7 días
Ciudad Apodaca, Nuevo León, México Abb A tiempo completo**Order Management Specialist**At ABB, we are seeking a highly skilled Order Management Specialist to join our team. As an Order Management Specialist, you will play a critical role in ensuring that our customers receive the highest level of service quality, operational efficiency, and customer satisfaction.**Key Responsibilities:**Deliver effective...
-
Order Management Specialist
hace 3 días
Ciudad Apodaca, Nuevo León, México Abb A tiempo completo**Order Management Specialist**:At ABB, we're seeking a skilled Order Management Specialist to join our team. As a key member of our sales support team, you'll be responsible for ensuring customer satisfaction by providing timely and accurate order information. Your strong communication skills and attention to detail will be essential in resolving customer...
-
Order Management Specialist
hace 6 días
Ciudad Apodaca, Nuevo León, México Hexagon Metrology A tiempo completoOrder Management SpecialistMain Responsibilities:Utilize Salesforce and CPQ to support sales with quoting and purchase order review. Enter sales orders, send invoices, and transact credit & rebills using various ERPs. Manage software licenses using licensing tools and communicate delivery dates to customers. Address customer requests and issues, ensuring...
-
Order Management Specialist
hace 1 mes
Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completoJob SummaryWe are seeking a highly skilled Order Management Specialist to join our team at Johnson Controls. As a key member of our operations team, you will be responsible for managing customer orders from start to finish, ensuring timely and accurate delivery of products and services.Key ResponsibilitiesCommunicate with factories and branches/agents to...
-
Order Management Specialist
hace 1 semana
Ciudad Apodaca, Nuevo León, México Abb A tiempo completoAbout the Role:A challenging opportunity has arisen for an Order Management Specialist to join our team at ABB. As a key member of our global team, you will play a vital role in driving diversity and inclusion across all dimensions, while contributing to the transformation of society and industry.Your Responsibilities:Deliver exceptional customer support by...
-
Order Management Specialist
hace 1 mes
Ciudad Apodaca, Nuevo León, México ABB Schweiz AG A tiempo completoAbout the RoleWe are seeking a highly skilled Order Management Specialist to join our team at ABB Schweiz AG. As a key member of our ELECTRIFICATION team, you will be responsible for providing exceptional customer service, technical support, and order-related assistance to our internal and external customers.Your primary focus will be on ensuring the...
-
Order Management Specialist
hace 1 mes
Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completoJob SummaryWe are seeking a highly skilled Order Management Specialist to join our team at Johnson Controls. As a key member of our operations team, you will be responsible for managing customer orders, sourcing, and reservations from start to finish.Key ResponsibilitiesCommunicate with factories and branches/agents to ensure order reservations and sourcing...
-
Order Management Specialist
hace 1 mes
Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completoJob SummaryWe are seeking a highly skilled Order Management Specialist to join our team at Johnson Controls. As a key member of our operations team, you will be responsible for managing customer orders from start to finish, ensuring timely and accurate delivery of products and services.Key ResponsibilitiesCommunicate with factories and branches/agents to...
-
Order Management Specialist
hace 2 semanas
Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completoJob SummaryWe are seeking a highly skilled Order Management Specialist to join our team at Johnson Controls. As a key member of our sales team, you will be responsible for managing customer orders from start to finish, ensuring timely and accurate delivery of products and services.Key ResponsibilitiesCommunicate with factories and branches/agents to ensure...
-
Program Management Specialist
hace 9 horas
Ciudad Apodaca, Nuevo León, México Sanmina Corporation A tiempo completoAs a key member of the Sanmina Corporation team, the Program Management Specialist will oversee the divisional product line and program management function for assigned customers, plants, and/or regions.Responsibilities include managing the activities of the team, making staffing decisions, providing training and development, and performance management of...
-
Order Management Specialist- Shared Services
hace 3 días
Ciudad Apodaca, Nuevo León, México Hexagon Metrology A tiempo completo**Order Management Specialist (Shared Services)****Main Tasks**:Utilize SFDC and CPQ to support Sales with Quoting, Purchase Order review- Leverage various ERPs to enter sales orders, send invoices, transact credit & rebills- Manage software licenses using various tools- Coordinate POs and Invoicing on Customer Portals- Support Customer onboarding-...
-
Order Management Coordinator
hace 5 días
Ciudad Apodaca, Nuevo León, México Abb A tiempo completoAbout the Role:We are seeking a highly skilled Order Management Specialist to join our team at ABB. As a key member of our sales support team, you will be responsible for providing exceptional customer service and ensuring the timely and accurate resolution of customer orders.Your Key Responsibilities:Proactively communicate with customers and internal...
-
Lead Order Execution Specialist
hace 3 días
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoJob SummaryThe Lead Order Execution Specialist plays a crucial role in ensuring the efficient execution of spare parts orders in the Americas region. This position serves as a mentor to new employees, providing training on procedures and standards to ensure consistency and quality in order execution.Main Responsibilities:Manage customer service complaints in...
-
Lead Order Execution Specialist
hace 1 mes
Ciudad Apodaca, Nuevo León, México Grundfos A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced professional to fill the position of Lead Order Execution Specialist at Grundfos. As a key member of our team, you will be responsible for ensuring the efficient execution of spare parts orders in the Americas region, while also serving as a mentor to new employees joining the team.Key...
-
Order Entry Specialist
hace 1 semana
Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completoJob SummaryWe are seeking a highly organized and detail-oriented Order Entry professional to join our team at Johnson Controls. As an Order Entry, you will be responsible for accurately and efficiently processing orders, customer reviews, and engineering changes into our database.Key ResponsibilitiesProcess new orders into our ERP system, ensuring accurate...
-
Lead Order Execution Specialist
hace 6 días
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Lead Order Execution Specialist to join our team at Grundfos Holding A/S. As a key member of our Americas region team, you will be responsible for ensuring the efficient execution of spare parts orders and serving as a mentor to new employees.Key ResponsibilitiesManage customer service complaints...
-
Senior Order Execution Specialist
hace 1 semana
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoAbout the RoleWe are seeking a highly skilled Order Execution Specialist to join our team at Grundfos. As a key member of our global supply chain team, you will be responsible for planning and executing spare parts orders in the United States, ensuring efficient after-sales supply chain and timely delivery of customer orders.Key ResponsibilitiesManage...
-
Inventory Management Specialist
hace 7 días
Ciudad Apodaca, Nuevo León, México Schneider Electric Gruppe A tiempo completoJob Description - Inventory Control SpecialistSchneider Electric Gruppe has an opportunity for an Inventory Control Specialist in our Apodaca Monterrey 4 location. This role is part of a manufacturing site that strives to be on the leading edge of technology to drive continuous improvement.Key Responsibilities:Conduct regular cycle counts of inventory to...
-
Inventory Management Specialist
hace 3 días
Ciudad Apodaca, Nuevo León, México Abb A tiempo completo**Inventory Management Specialist**:At ABB, we're seeking a skilled Inventory Management Specialist to join our team. As a key member of our planning and fulfillment process, you'll play a crucial role in driving performance improvement projects and developing skills and tools to enhance our operations. Your expertise will be instrumental in evaluating...