Business Development Representative
hace 1 semana
MegaforceMX is seeking a highly motivated and results-driven Sales Executive to drive inside sales revenue by acquiring and upselling orders, ensuring customer satisfaction, and enhancing the overall buying experience.
Key Responsibilities- Sales Management: Directing the sales process from initial outreach to deal closure, working closely with operations, quality, and other departments.
- Order Management: Managing order entry, overall order processing, and production reporting within internal systems.
- Customer Support: Supporting customers with questions or concerns throughout the sales process, including before, during, and after their purchases.
- Securing orders via email and phone, verifying product details and explaining stock shortages and expected delivery timelines.
- Collaborating with outside sales teams to maintain high levels of customer satisfaction.
- Driving order growth by recommending complementary items and analyzing customer purchase history.
- Identifying opportunities and ways for continuous process improvements.
- Preparing and following up on both verbal and written quotes to secure orders and analyze reasons for any lost sales.
- Reviewing open customer order reports and taking action on items at risk of missing their promised delivery dates.
- Managing the backorder report for the distribution system, along with related customer expediting reports and notifications.
- 5-8 years of experience in inside sales and sales administration is preferred.
- Bachelor's Degree is preferred.
- Fluent in both Spanish and English, with verbal and written communication skills in both languages.
- Experience with injection molding components and consumer products is preferred.
- Essential skills include strong negotiation, presentation, and verbal and written communication abilities.
- Ability to manage multiple tasks simultaneously is required.
- Ability to demonstrate proactive problem-solving skills, sound judgment, and a realistic understanding of issues.
- Teamwork skills are essential.
- Attention to detail is required.
- Proficiency in Microsoft Office Suite, particularly Excel and Word, with basic computer skills for data entry, information organization, using basic formulas, and creating spreadsheets.
Full-time, Permanent
$28,400.00 - $42,400.00 per month
Option for permanent contract
Attendance bonus
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