Order Entry Specialist: Key Player in Customer Service

hace 1 semana


Ciudad de México, Ciudad de México Eaton A tiempo completo

Eaton's Corporate Sector division is currently seeking a highly skilled Order Entry specialist to join their team.

**Job Summary:**

We are looking for an individual who can effectively interact with customers, process orders accurately, and maintain strong communication with other departments to resolve pricing and quoting issues.

**Key Responsibilities:**

A. Verify customer, order, and item information for accuracy and completeness by reviewing the quote and purchase order, and clarifying discrepancies as needed.
C. Identify and process variances in orders to ensure proper information is entered, including product groupings, reserve production planned line items, consignment, and credit card orders.
D. Foster close communication with other departments to solve issues related to pricing and quoting.
E. Enter correct customer shipment and notification requirements, apply sales credit and commission payment rates to orders, and review orders for completeness using an order entry checklist.
F. Maintain a safe and clean working environment in compliance with Eaton's safety standards and daily 5S+ requirements.

**Qualifications and Requirements:**

To be successful in this role, you will need:

Bachelor's degree necessary;
- Minimum 1 year of customer interaction/support experience;
- Strong adaptability to different work environments and cultural settings;
- Excellent teamwork and relationship-building skills;

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria to avoid unlawful discrimination based on various protected statuses, such as age, color, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation, or any other status required by law.

The estimated salary for this position is between $45,000 and $65,000 per annum, depending on location and qualifications.



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