Process Excellence Specialist

hace 4 horas

Ciudad de México, Ciudad de México Swiss Re A tiempo completo
About the Role

We are seeking a highly motivated and experienced Process Excellence Specialist to join our LatAm Operational Excellence team in Mexico City. As a key member of our team, you will be responsible for reviewing and optimizing end-to-end core value chain processes of one or multiple allocated lines of business in scope for the operation in Mexico, plus additional selected global processes.

Main Responsibilities
  • Process Excellence: Ensure end-to-end process standardization and improvement, reviewing, documenting and where possible aligning best practice locally, regionally and globally.
  • Drive continuous improvement and ensure scalability of processes to support efficient business growth.
  • Analyse, define and document business processes. Complete 'as is' and 'to be' process flow descriptions and diagrams using enterprise architecture frameworks and tools.
  • Drive decisions by analysing data and providing insights.
  • Structure and deliver creative solutions whilst remaining practical, collaborating closely with other Process Excellence Leads and functional leaders.
  • Ensure appropriate control and quality frameworks are in place for the effectiveness of a process.
About You

You will be a highly self-motivated, dedicated individual that is comfortable in dealing globally with different counterparts and cultures. You will enjoy problem solving, be very structured, detail oriented, build up your own knowledge and expertise in a topic systematically, gather facts and build consensus.

Requirements
  • At least 2+ years of experience in Process Excellence/Process Improvement/Continuous Improvement.
  • Passionate to explore new ways and challenge the status quo by continually seeking improvement opportunities.
  • Ability to translate ideas into clear and consistent actions as well as an easy to understand storyline.
  • Strong customer focus with developed conflict management skills.
  • Strong communication and presentation skills and proficient in PowerPoint.
  • Strong analytical skills and advanced with Excel.
  • Ability to quickly assimilate to new knowledge and continuous improvement mindset, strong organizing and structuring skills with attention to detail.
  • Good English skills (written, spoken and reading).
About Swiss Re

Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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