Application Support Specialist

hace 1 día


Ciudad de México, Ciudad de México Fulcrum Digital A tiempo completo
Job Title: Application Support Engineer

We are seeking a highly skilled Application Support Engineer to join our team at Fulcrum Digital. As a key member of our technical support team, you will be responsible for ensuring the availability and performance of our application products.

Key Responsibilities:
  • Provide technical support for our application products, including troubleshooting and resolving issues
  • Collaborate with development teams to escalate findings and implement solutions
  • Develop and maintain technical documentation and knowledge base articles
  • Participate in on-call rotations and provide 24/7 support as needed
  • Contribute to the development of technical standards and best practices
Requirements:
  • 3+ years of experience in application support or a related field
  • Strong knowledge of Ruby, JBoss, containers, Cloudwatch, and Grafana
  • Experience with AWS services and Azure Platform Services
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced, dynamic environment
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible work arrangements and remote work options


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    Application Support Specialist - Customer Service Join a dynamic team of skilled Application Support professionals dedicated to delivering exceptional support for Commercial Engineering. In this role, you will oversee the daily operations of the applications you manage, collaborating with a broader global team to enhance our enterprise continuously. Your...


  • Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    Position Overview: The IT Application Support Specialist is integral in facilitating collaboration among diverse technology teams to ensure the effective integration of functions aimed at achieving organizational objectives. This role focuses on identifying system enhancements, analyzing existing logic, troubleshooting issues, and implementing effective...


  • Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    Position Overview: The IT Application Support Specialist is integral in ensuring the smooth operation of technology systems within the organization. This role involves collaborating with various technology teams to facilitate the effective integration of functions, identifying opportunities for system enhancements, troubleshooting issues, and implementing...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the Role:We are seeking a highly motivated and detail-oriented Application Support Specialist to join our global service management team. As a key contributor, you will play a vital role in supporting Thomson Reuters' FindLaw Segment, the world's leading provider of legal information and internet marketing solutions.Key Responsibilities:Provide...


  • Ciudad de México, Ciudad de México Ecovadis A tiempo completo

    About the RoleWe are seeking a highly skilled Web Application Support Specialist to join our team at EcoVadis. As a key member of our Technology and Platform Services department, you will play a critical role in designing and securing the platform that underpins all of our offerings.Key ResponsibilitiesProvide timely and effective support to users...


  • Ciudad de México, Ciudad de México Infosys Mexico A tiempo completo

    About the RoleWe are seeking a highly skilled Application Maintenance and Support Specialist to join our team at Infosys Mexico. As an Application Maintenance and Support Specialist, you will play a critical role in maintaining important applications for leading global Financial Services firms.Key ResponsibilitiesWork actively with team members to analyze...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the Role:We are seeking a highly motivated and detail-oriented Application Support Specialist to join our global service management team at Thomson Reuters.As a key contributor to our team, you will provide vital application support, ensuring operational efficiency and problem resolution. Your focus will include:Troubleshooting and resolving complex...


  • Ciudad de México, Ciudad de México Fulcrum Digital A tiempo completo

    About Fulcrum DigitalFulcrum Digital is a leading IT services and business platform company that partners with global companies from diverse industries, including banking and financial services, insurance, higher education, food services, retail, manufacturing, and e-commerce.We offer a consulting-led, integrated suite of enterprise-grade software products,...

  • IT Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México Wood Mackenzie Inc. A tiempo completo

    Job SummaryWood Mackenzie Inc. is seeking an experienced IT Specialist to join our Application Support team. As an IT Specialist, you will be responsible for providing first-level support to internal and external clients, troubleshooting issues with supported systems and processes, and coordinating day-to-day activity within the team.Main ResponsibilitiesKey...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleWe are seeking a highly skilled Application Support Analyst to join our team. As a key member of our global support team, you will be responsible for delivering reliable infrastructure and application operations according to business expectations across our application portfolio.You will partner with application development teams to deliver...


  • Ciudad de México, Ciudad de México EcoVadis Germany GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Web Application Support Specialist to join our team at EcoVadis Germany GmbH. As a key member of our Technology and Platform Services department, you will play a critical role in ensuring the smooth operation of our web applications and providing exceptional support to our users.Key ResponsibilitiesProvide timely...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleWe are seeking a highly motivated Application Support Analyst to join our global service management team. As a key contributor, you will play a vital role in supporting Thomson Reuters' FindLaw Segment, the world's leading provider of legal information and internet marketing solutions.Your primary focus will be on providing exceptional...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Application Support Analyst to join our global service management team. As a key contributor, you will play a vital role in supporting Thomson Reuters' FindLaw Segment, the world's leading provider of legal information and internet marketing solutions.Key ResponsibilitiesProvide exceptional...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Application Support Analyst to join our global service management team. As a key contributor, you will play a vital role in supporting Thomson Reuters' FindLaw Segment, the world's leading provider of legal information and internet marketing solutions.Key ResponsibilitiesProvide exceptional...


  • Ciudad de México, Ciudad de México MX003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

    About the RoleWe are seeking a highly skilled Application Support Analyst to join our team at MX003 Marsh And Mclennan Servicios S.A. De Cv. As an Application Support Analyst, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our applications.Key ResponsibilitiesInvestigate and resolve technical...


  • Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    Job Summary:The Senior Application Support Specialist will provide technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency, and effectiveness improvements to help the business succeed.Key Responsibilities:Provide technical and business support for users of Citi...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleWe are seeking a highly skilled Lead Application Support Specialist to join our Global Command Center (GCC) team. As a key member of our team, you will provide technical leadership and support to drive continual improvement in our application services.Key Responsibilities:Provide technical support to drive quality and reliability in our...


  • Ciudad de México, Ciudad de México Accuris A tiempo completo

    {"h1": "Customer Support Application Specialist", "p": "At Accuris, we're looking for a skilled Customer Support Application Specialist to join our team. As a key member of our support team, you'll be responsible for providing top-notch technical support to our customers, resolving complex issues, and ensuring their satisfaction with our products and...


  • Ciudad de México, Ciudad de México Accuris A tiempo completo

    {"h1": "Customer Support Application Specialist", "p": "At Accuris, we're looking for a skilled Customer Support Application Specialist to join our team. As a key member of our support team, you'll be responsible for providing top-notch technical support to our customers, resolving complex issues, and ensuring their satisfaction with our products and...


  • Ciudad de México, Ciudad de México MX003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

    About the RoleWe are seeking a skilled Application Support Analyst to join our team at Marsh McLennan in Mexico City. As a key member of our IT department, you will be responsible for providing technical support and resolving issues related to our applications.Key ResponsibilitiesInvestigate and resolve technical application issues reported by clients.Assist...