Infrastructure Specialist

hace 3 días


Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo
Job Title: Infrastructure Analyst

The Infrastructure Analyst plays a crucial role in ensuring the smooth operation of our technology infrastructure. This intermediate-level position is responsible for assisting with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team.

Key Responsibilities:
  • Diagnose and resolve complex technical issues through evaluative judgment, troubleshooting, and analysis.
  • Ensure successful completion of data loads and batch processing, ensuring data integrity and accuracy.
  • Participate in testing activities, including the creation and execution of basic test scripts, to ensure system reliability and performance.
  • Execute project plans and tasks, collaborating with cross-functional teams to deliver results.
  • Participate in control activities, such as risk assessments, self-assessments, and audits, and make recommendations for enhancements to improve processes and systems.
  • Evaluate issues using existing procedures or similar experiences, recommend and implement solutions to improve system performance and efficiency.
  • Communicate technical concepts effectively to non-technical stakeholders, ensuring clear and concise information exchange.
  • Assess risk and make informed decisions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
Qualifications:
  • 0-2 years of experience in a Technology Infrastructure role, with a strong understanding of network and system administration.
  • Ability to communicate technical concepts to non-technical audiences, with effective written and verbal communication skills.
  • Ability to work collaboratively with virtual and in-person teams, and work under pressure or to deadlines.
  • Effective analytic and diagnostic skills, with the ability to troubleshoot complex technical issues.
Education:
  • Bachelor's/University degree or equivalent experience in a related field, such as Computer Science or Information Technology.

This job description provides a high-level overview of the types of work performed. Other job-related duties may be assigned as required.


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