Infrastructure Support Specialist

hace 5 días


Ciudad de México, Ciudad de México Palermo Advisors A tiempo completo
Infrastructure Support Specialist for a GPU Cloud Company

The Organization:

We are Palermo Advisors, a leading provider of cloud infrastructure solutions. Our customer is the largest GPU cloud built specifically for AI, offering instant deployment of thousands of NVIDIA H100s and A100s on-demand, without contract or commitment, or reserving dedicated clusters at any scale to power training and inference workflows.

The Role:

We are seeking a highly skilled Infrastructure Support Specialist to join our team. The ideal candidate will have at least 3+ years of experience with a strong background in Linux environment, advanced troubleshooting skills, customer support experience, and fluent English to communicate directly with customers.

Responsibilities:

  • Providing first-line support to customers
  • Supporting non-technical team members
  • Configuring, testing, and deploying new GPU servers and virtual machines
  • Maintaining and updating automation workflows (scripts, Ansible, etc.)

Requirements:

  • Ansible and Bash Scripting
  • NVIDIA GPUs
  • Hypervisors
  • Kubernetes or Slurm
  • Networking (Switches and Routers)
  • Linux Disk Management

This position is only valid for professionals based in Latin America.



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