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Customer Support Specialist

hace 2 meses

Mérida, Yucatán, México Valuable Recruitment A tiempo completo
{"h1": "Customer Support Role at Valuable Recruitment", "p": "At Valuable Recruitment, we are seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via multiple communication channels. Your primary goal will be to respond to customer inquiries and concerns in a timely and professional manner, ensuring their satisfaction and resolving any issues that may arise.

Responsibilities:

* Be the first point of contact with customers
* Respond to customer inquiries and concerns
* Bring about resolution to a customer complaint or dissatisfaction
* Organize communication via multiple channels (Skype, Telegram, Slack)
* Help team with their administrative tasks
* Handle customer and employer information confidentially
* Manage systems, update records, and organize documentation

Requirements:

* Proven previous experience as a virtual assistant or similar role
* Experience with Skype/Telegram/ClickUp and Slack
* Experience with Google Docs, sheets, cloud services, and other technology tools
* Highly organized multi-tasker
* Demonstrates excellent time management skills
* Self-directed and able to work without supervision
* Excellent verbal and written communication skills
* Very Good English especially written
* Strong interpersonal and customer service skills

If you are a motivated and customer-focused individual with a passion for delivering exceptional support, we encourage you to apply for this exciting opportunity.

At Valuable Recruitment, we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to helping our clients succeed, and we are looking for talented individuals like you to join our team.

Don't miss this chance to be part of a successful and innovative company, and to make a real difference in the lives of our clients. Apply now to become a valued member of our team"}