Customer Service Representative

hace 2 días


Mérida, Yucatán, México Talents Code A tiempo completo
Job Title: Support Specialist

At our company, we are seeking a responsible and detail-oriented Support Specialist to join our team. As a Support Specialist, you will be the first point of contact for customers, providing assistance and resolving issues in a timely and professional manner.

Key Responsibilities:
1. Respond to customer inquiries via phone, email, and chat
2. Resolve customer issues and concerns in a timely and professional manner
3. Document and track customer interactions and feedback
4. Collaborate with team members to resolve complex customer issues

Requirements:
1. Excellent communication and customer service skills
2. Ability to work in a fast-paced environment
3. Strong problem-solving and analytical skills
4. Proficiency in software and technology

What We Offer:
1. Competitive salary and benefits package
2. Opportunities for career growth and development
3. Collaborative and dynamic work environment
4. Recognition and rewards for outstanding performance


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