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The company is seeking an experienced Amazon FBA E-Commerce Specialist to join our team. As a key member of our operations team, you will play a vital role in ensuring customer satisfaction by managing inventory, processing orders, and monitoring logistics and shipment procedures.
Responsibilities- Manage the entire process of order fulfillment across all Amazon eCommerce sales channels.
- Process FBA orders using tools like BC (business software), Google Sheets, and Amazon systems to gather order details.
- Send order information to domestic or international warehouses and organize transportation through a third-party logistics (3PL) provider.
- Manage FBM orders domestically and internationally, ensuring they are properly sent to the correct warehouse and a tracking number is sent to Amazon for each order.
- Monitor inventory levels and collaborate with internal partners to ensure sufficient stock is available at all times.
- Oversee and control FBA inventory levels, manage inbound shipments, monitor storage fees, and handle long-term storage.
- Monitor inventory productivity and age monthly to mitigate selling and storage fees.
- Oversee the complete process of transfer orders and sales orders, managing them from start to finish.
- Bachelor's degree in Supply Chain Management, Business, or a relevant field.
- 4+ years of experience in Ecommerce Fulfillment, with a background in working with Amazon Vendor and Seller Central, as well as other wholesale or marketplace portals.
- Strong knowledge of Amazon FBA / FBM operations.
- Excellent follow-up and organization skills.
- High level of proficiency in MS Excel.
- Fully bilingual English / Spanish.