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HR Operations Manager
hace 2 meses
About PepsiCo
PepsiCo is a leading global food and beverage company that operates in over 200 countries and territories. Our portfolio includes a wide range of iconic brands such as LAY'S, DORITOS, CHEETOS, GATORADE, PEPSI, and QUAKER, among others. Our vision is to be the global leader in beverages and convenient foods by winning with PepsiCo Positive (pep+), our strategic end-to-end transformation that puts sustainability and human capital at the center of how we create value and growth.
Our Culture
We are a dynamic and collaborative organization that values diversity, equity, and inclusion. Our employees drive our culture, and we are committed to fostering a workplace where everyone has a voice and can thrive. We believe that our company can only succeed when our associates and the society we serve flourish.
About the Role
We are seeking an experienced HR Operations Manager to lead the Change Request & Change Control Board governance programs within Global Solution Design & Delivery in GHROps. This role will be responsible for scheduling and planning weekly Change Request Work Intake meetings, coordinating with internal and external stakeholders, tracking and reporting progress, and ensuring compliance with CR policies and procedures.
Key Responsibilities
- Schedule and plan the weekly Change Request Work Intake meetings
- Coordinate with all internal and external stakeholders on completion of impact assessments
- Track and report progress on approved CR items
- Coordinate with Finance representative to ensure all project charges are accounted for
- Tracking adherence to CR policies and procedures and resolving any compliance issues
- Lead the tracking of escalated CR issues by collaborating across all internal and external team members to ensure quality implementation execution and delivery
- Own the CR process and actively pursues CR process improvements
- Owns dashboards and reporting of CR metrics and scorecards
- Provide Leadership and backup to the Change Control Board Lead in execution of their role
Requirements
- Minimum of a bachelor's degree, preferably in IT or Human Resources, MBA preferred
- 3-5+ years of experience in Project Management
- Ability to provide leadership to direct reports
- Global large-scale systems implementation experience, PMP certification preferred
- Experience in implementing governance processes in a large organization
- Detailed understanding of HR business processes, IT, and the System Development Lifecycle (SDLC)
- Detailed understanding of HR Systems
- Must be highly organized, with strong follow-up and results-oriented with strong verbal and written communication skills
- Effective problem-solving skills, high degree of initiative and creativity with a quality focus and a strong attention to detail
- Ability to thrive in a fast-paced environment with multiple stakeholders and conflicting priorities
- Ability to multi-task and prioritize, anticipate and independently address issues
- Proficiency in project management techniques
- HRMS ERP/Cloud-based solutions experience (Employee Central, SAP, Workday, PeopleSoft or Oracle HRMS)
- Influencing and communication skills, both verbal and written