Strategic Facilities Operations Manager
hace 1 mes
About Nielseniq
Nielseniq is the world's leading consumer intelligence company, delivering unparalleled insights into consumer buying behavior and revealing new pathways to growth.
We are seeking a highly skilled Strategic Facilities Operations Manager to join our team in this exciting role. The successful candidate will be responsible for ensuring the smooth operation of our facilities, managing day-to-day activities, and providing excellent support to our customers.
Salary: $90,000 - $110,000 per annum, depending on experience.
Job Description:
Key Responsibilities:
- Manage multiple locations, including daily operations, financials, and people management
- Develop, manage, and track capital and operational budgets
- Manage team to ensure monthly invoicing is done on time as per agreed timelines and taken signoff from respective leads
- Organize office operations such as workspace assignment and layout
- Provide timely reports to the Cluster Leader/Regional Leader and adhere to agreed SLA (Service Level Agreements) & KPIs (Key Performance Indicators)
- Ensure vendor performance, manage, and track the completion of scheduled work, including HVAC, Plumbing, Mechanical, Lighting, Electrical, Computer, and Server room support, Janitorial, Confidential waste, general interior maintenance, etc.
- Manage all third-party agreements within defined SLAs and budgets
- Negotiate office lease renewal/termination with LL with NIQ alignment
- Manage construction projects, office moves/closures/consolidations, equipment installation, etc.
- Work with local business & management teams to provide optimum space plans
- Working closely with the NIQ finance team to ensure all invoices are submitted by the correct stakeholders and paid on time
- Leader reporting to finance team
- Ensure accuracy of data, analyze FM costing and budgets, and highlight concerns to management accordingly. Gain appropriate approvals from Client Facilities POC for any facilities-related costs.
- Business continuity and site coverage plans established for agreed locations, in alignment with NIQ key functional leads for IT and the business, and tested on an agreed basis with the collective team.
- Support other departments
Required Skills and Qualifications:
- Bachelor's degree or combination of relevant education and experience required
- Minimum 4 years of progressively responsible experience in facilities operations
- Experience managing on-site vendors and services
- Thorough knowledge of facilities operations procedures and techniques
- Solid managerial and human relations skills
- Excellent communication skills (written and verbal)
- Bilingual in English
Benefits:
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
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