Partner Operations Manager, Creator Success Specialist

hace 2 meses


Ciudad de México, Ciudad de México Google A tiempo completo
About the Role

We are seeking a highly skilled Partner Operations Manager to join our team at Google. As a Partner Operations Manager, you will provide critical support to YouTube partners across Spanish-speaking Latin America, ensuring their success on the platform.

Your primary responsibility will be to troubleshoot technical issues, provide expert guidance on YouTube's product features, and identify key metrics to evaluate partner performance. You will also work closely with internal stakeholders to drive product solutions, tool development, and process improvements that enhance the partner experience.

As a key member of our team, you will contribute to scaling Partner Operations for YouTube through innovation, efficiency gains, and root cause analysis. You will streamline operational workflows, eliminate bottlenecks, and drive business growth.

Responsibilities
  • Provide operational support to YouTube partners, primarily through email communication.
  • Troubleshoot technical issues to enable partners to maximize their performance on the platform.
  • Serve as a consultant to internal stakeholders on the YouTube product, working with Partner Managers and Partner Engineers on accounts and sharing insights for partner growth.
  • Identify key metrics to evaluate data both quantitatively and qualitatively.
  • Contribute to scaling Partner Operations for YouTube through innovation, efficiency gains, and root cause analysis.

At Google, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.



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